Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Darius Cryer

McKinney,TX

Summary

Dedicated customer service representative with extensive industry experience. Solid team player who excels at establishing rapport with clients. Committed to maintaining customer satisfaction and contributing to company success.

Overview

2
2
years of professional experience

Work History

Team Lead

Finish Line
Allen, TX
08.2024 - Current
  • Developed strategies to increase team productivity and improve customer service levels.
  • Conducted training sessions for onboarding team members
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.

Field Relief Manager

U- Haul
Lewisville, TX
12.2023 - Current
  • Monitored store operations, provided guidance and support to field personnel regarding policies, procedures, and customer service issues.
  • Conducted regular visits to stores to assess performance of employees and provide feedback for improvement.
  • Collected and interpreted data from surveys, reports, and focus groups to determine improvement opportunities in field offices.
  • Resolved conflicts between customers, employees, and management in a timely manner.
  • Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.

Bartender

Cheba Hut Toasted Subs
Dallas, TX
09.2023 - 06.2024
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Supervised beverage intake ensuring compliance with regulations
  • Adhered to state regulations regarding serving alcohol responsibly.

Storage Marketing Clerk

U-Haul
Plano, TX
08.2022 - 12.2023
  • Developed and implemented marketing strategies to increase customer base.
  • Generated data-driven insights for product and service sales
  • Monitored competitor activities in the marketplace to stay abreast of current trends.
  • Assisted with set-up prior to each auction by arranging merchandise on display tables or shelves.
  • Maintained inventory records for all items sold at each auction event.

Education

Associate of Arts - Culinary Arts

Nicholls State University
Thibodaux, LA
12-2025

Skills

  • Lesson Planning
  • Scheduling Coordination
  • Troubleshooting issues
  • Payment Processing
  • Compliance Monitoring
  • Quality service
  • Hospitality and accommodation
  • Shift Management
  • Basic accounting
  • Records Maintenance
  • Data Entry
  • Display Setup
  • Food Safety
  • Menu Planning
  • Bakery equipment operation
  • Sanitation Practices
  • Typing and 10-Key Entry
  • Computer Skills
  • Invoicing and Billing
  • Invoice Verification

Affiliations

  • commercial baking
  • online and in person styling
  • cooking

References

References available upon request.

Timeline

Team Lead

Finish Line
08.2024 - Current

Field Relief Manager

U- Haul
12.2023 - Current

Bartender

Cheba Hut Toasted Subs
09.2023 - 06.2024

Storage Marketing Clerk

U-Haul
08.2022 - 12.2023

Associate of Arts - Culinary Arts

Nicholls State University

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Darius Cryer