Darius Jones

Delivered on operational metrics such as fair market value realization, inventory aging, fees, cycle time etc.

• Managed relationships with third party warehouses and remarketers through maintaining existing
  relationships and developing new relationships.
• Developed opportunities and strategies for fee income
  generation and asset redeployment.
• Identified process improvements associated with remarketing/repossession
  function.
• Ensured that remarketing process is compliant with all legal and corporate compliance
  guidelines.
• Advised internal stakeholders on completion of processes or activities within established procedures.
• Provided input and analysis into continuous improvement of business processes and procedures
  within scope of work team.
• Supported execution of strategic initiatives in collaboration with internal and external stakeholders.
• Built effective relationships with internal/external stakeholders.
• Broke down strategic problems, and analyses data and information to provide insights and
  recommendations.
• Resolved discrepancies/exceptions that frequently dealt with non-routine situations, requiring further
  analysis.
• Participated in planning, testing and implementation of projects relating to new/ revised/ products,
  services or processes.
• Monitored production logs and schedules to ensure key controls are followed and exceptions are actively
  pursued; escalate to manager as appropriate.
• Provided information for regulatory reporting and audit queries.
• Resolved discrepancies/exceptions that frequently deals with routine situations.
• Performed calculations, account reconciliations and quotations.
• Maintained documentation of assets, codes and image documents accurately.
• Managed expense reports, tracking system and invoicing process.
• Executed routine tasks such as service requests, transactions, queries etc. within relevant service level
  agreements.
• Coordinated and executed specific activities for implementation of strategic initiatives; including
  tracking metrics and milestones.
• Collaborated with internal and external stakeholders to deliver on business objectives.
• Supported development of tailored messaging, which may include writing, editing and distributing
  communications.

Dispatch customer service representative involved in communication with shippers and receivers. Duties included scheduling appointments for loads, monitoring shipments, and minor accounting duties. Main freight was Procter and Gamble products moved over rail and truck.