Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Darius Jones

Phoenix,AZ

Summary

A highly proficient Security Guard and Site Supervisor with extensive experience in security operations and strategic team leadership. Demonstrated success in managing security for a large commercial property, prioritizing innovative security measures and efficient incident response to uphold the safety of both staff and visitors. Recognized for exceptional work ethic, reliability, and adept problem-solving skills, seeking to implement robust security strategies and ensure a safe, secure environment as part of your team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

SECURITY GUARD/SITE SUPERVISOR

GardaWorld
Phoenix, AZ
04.2024 - Current
  • Conducted regular security patrolling and monitoring of premises, enhancing overall safety and reducing incidents
  • Implemented security measures to ensure the safety of all staff and visitors
  • Trained and supervised security team on proper protocols and procedures
  • Maintained detailed logs and reports of security activities and incidents
  • Performed regular assessments of security threats and vulnerabilities to prevent breaches
  • Responded to and resolved security incidents in a timely and effective manner, ensuring the safety and security of the premises
  • Managed security operations for a large commercial property, utilizing surveillance and problem-solving skills to maintain a secure environment and enhance tenant satisfaction

DRIVER

Uber
Phoenix, AZ
03.2022 - Current
  • Efficiently navigated various routes and utilized GPS systems to consistently meet delivery schedules, resulting in improved operational efficiency and enhanced customer satisfaction
  • Effectively navigated traffic congestion and skillfully optimized routes using GPS technology to ensure consistent and timely arrivals, significantly enhancing service efficiency and boosting customer satisfaction by minimizing delays
  • Provided excellent customer service to all passengers, leading to positive feedback and repeat rides
  • Ensured a consistently clean and comfortable vehicle for passengers, leading to improved customer satisfaction and positive feedback on service quality
  • Facilitated seamless and efficient travel experiences by assisting passengers with handling luggage, providing prompt solutions to inquiries, accommodating special needs, and ensuring steadfast adherence to customer service quality standards throughout their journey
  • Effectively responded to passenger inquiries and requests in a professional manner, leading to improved customer satisfaction scores and increased passenger trust, as demonstrated by receiving positive feedback and contributing to a rise in repeat customer numbers

Delivery Driver

Amazon
Seattle, WA
06.2023 - 09.2023
  • Performed routine maintenance checks on equipment, preventing breakdowns, and ensuring continuous operation.
  • Loaded and unloaded trucks using forklifts and hand trucks, dolly , optimizing loading times, and improving delivery schedules.
  • Maintained accurate inventory records of materials and products, enhancing inventory management, and reducing discrepancies.
  • Collaborated with team members to fulfill customer orders and maintain warehouse organization, improving order accuracy and warehouse efficiency.
  • Organized and maintained inventory in the warehouse using a forklift, ensuring efficient stock management and reducing retrieval time.
  • transport materials and products within a warehouse setting, contributing to streamlined operations and timely order fulfillment.
  • Performed routine maintenance on the forklift to ensure proper functionality, minimizing downtime, and maintaining operational efficiency.
  • Loaded and unloaded trucks using a forklift or dolly in a safe and efficient manner, enhancing safety standards, and reducing loading times.
  • Demonstrated strong attention to detail and accuracy in handling and moving materials with a forklift, and dolly ensuring error-free inventory management.

BUS DRIVER

First Transit
Tempe, AZ
09.2021 - 12.2022
  • Consistently improved passenger satisfaction by delivering exceptional customer service and diligently keeping the bus interior neat and clean, resulting in regular praise and positive customer feedback on the overall travel experience
  • Provided exemplary service to a diverse group of passengers, including children, elderly, and individuals with disabilities, by resolving their specific needs and ensuring a safe, comfortable journey for everyone
  • Utilized knowledge in vehicle maintenance and troubleshooting to prevent breakdowns or delays, ensuring timely service
  • Ensured passenger safety and comfort by maintaining calm and composure during stressful situations, including heavy traffic congestion and adverse weather conditions, which improved customer satisfaction and reduced travel disruptions
  • Enhanced passenger satisfaction and colleague collaboration by utilizing strong communication skills and a friendly demeanor to interact effectively, fostering a welcoming and supportive travel environment

Education

HIGH SCHOOL DIPLOMA - Business Administration

RCA Academy

Marketing

Texas Southern University

Phoenix Community College

Skills

  • Punctual and reliable
  • Communication
  • Leadership
  • Problem solving
  • Conflict resolution
  • Adaptability
  • Surveillance
  • Report Writing
  • Physical Fitness
  • First Aid

Certification

  • Class A CDL
  • CPR Certification
  • Armed Guard License
  • Adult First Aid
  • Use Of Force Certification

Timeline

SECURITY GUARD/SITE SUPERVISOR

GardaWorld
04.2024 - Current

Delivery Driver

Amazon
06.2023 - 09.2023

DRIVER

Uber
03.2022 - Current

BUS DRIVER

First Transit
09.2021 - 12.2022

HIGH SCHOOL DIPLOMA - Business Administration

RCA Academy

Marketing

Texas Southern University

Phoenix Community College

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