Darius Jones
Summary
Customer Service professional with over 16 years of expertise in security and Emergency management, adept at transforming operations through innovative solutions. Proficient in CCTV Systems, Risk Assessment, and Public Relations, with a proven track record in enhancing preparedness and ensuring client satisfaction. Eager to leverage strategic Leadership skills to drive customer engagement and operational excellence at Charles Schwab.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Emergency Management Coordinator
Texas Health Resources
01.2018 - 01.2024
- Developed emergency plans, ensuring compliance.
- Led disaster responses, achieving effective recovery.
- Trained staff and community, enhancing preparedness.
- Managed multi-agency resources, reducing impact. Analyzed scenarios, refining resource strategies.
Security Site Supervisor/Shift Lead
Texas Health Resources
01.2017 - 01.2024
- Supervise, evaluate officer activities
- Develop officer schedules & daily briefings
- Conduct safety training & performance evaluations
- Proficient with Lenel & ExacqVision systems
Security Officer
Texas Health Resources
01.2013 - 01.2017
- Led investigations, collected evidence
- Coordinated with agencies for information
- Assisted in recovery of stolen property
- Managed administrative tasks in absence of supervisor
- Patrolled premises, alerted authorities
Security Officer (Raytheon)
Allied Barton Security Services
01.2011 - 01.2013
- Investigated activities, ensuring safety compliance
- Mentored team for quality service
- Conducted research on security strategies
- Trained colleagues in presentation skills
Security/Fire Protection Officer
BAE SYSTEMS
01.2008 - 01.2011
- Conducted monthly security audits, ensuring compliance and safety
- Collaborated with law enforcement on crime pattern analysis
- Researched advanced surveillance tools, enhancing security systems
Education
H.S. Diploma -
Marshall High School
Marshall, Texas06-1989
Skills
- Security Management
- Emergency Management Skillful
- Team Leadership Skillful
- Investigation Experienced
- Training Skillful
- Crisis Management Skillful
- Security Systems Experienced
- Risk Assessment Experienced
- Policy Implementation Skillful
- Staff Development Skillful
- Emergency Response Skillful
- CCTV Systems Experienced
- Access Control Experienced
- Incident Reporting Skillful
- Security Operations Skillful
- Threat Assessment Skillful
- Public Relations Skillful
- Conflict Resolution Skillful
- Surveillance Techniques Skillful
- Operational Planning Skillful
Certification
- ICS 100, 200, 700, 800 Training at FEMA
- NOV 2024 Instructor Certification (Blended Edition) at CPI
Timeline
Emergency Management Coordinator
Texas Health Resources
01.2018 - 01.2024
Security Site Supervisor/Shift Lead
Texas Health Resources
01.2017 - 01.2024
Security Officer
Texas Health Resources
01.2013 - 01.2017
Security Officer (Raytheon)
Allied Barton Security Services
01.2011 - 01.2013
Security/Fire Protection Officer
BAE SYSTEMS
01.2008 - 01.2011
H.S. Diploma -
Marshall High School
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