Darius Kamelamela
O‘ahu
Summary
Proven ability to handle high-pressure environments while maintaining composure, accuracy, and guest satisfaction. Energetic Pool Server known for maintaining high productivity and completing tasks efficiently. Skilled in customer service, order accuracy, and time management which ensure guest satisfaction and smooth operation of poolside services. Excel at communication, teamwork, and adaptability, bringing positive experiences to all guests served.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work History
Pool Server / Food Runner
Four Seasons Resort O‘ahu
Ko Olina
01.2022 - Current
- Delivered high-volume, luxury-level service in a fast-paced poolside environment.
- Memorized menu to guide guests through selections and accommodate dietary restrictions.
- Increased average check by upselling premium liquors, appetizers, and sides.
- Built guest rapport, frequently requested by name for repeat service.
- Communicated efficiently with managers, servers, and runners to ensure smooth service.
Food Runner
Aulani, A Disney Resort & Spa
Ko Olina
01.2019 - 01.2022
- Delivered food promptly and accurately, accommodating guest allergies and special requests.
- Ensured all accompaniments, condiments, and utensils were provided before delivery.
- Anticipated guest needs, including bar drink orders, and assisted servers directly.
- Navigated floor plan with precision to maintain timely service during peak hours.
Food Court Cashier & Expeditor
Costco
Kapolei
01.2017 - 01.2019
- Handled cash transactions accurately and efficiently in a high-volume environment.
- Took and expedited customer orders, ensuring accuracy and timeliness.
- Recommended additional items to enhance orders, improving guest satisfaction and speed of service.
- Managed difficult guest interactions with calm, professional demeanor.
Education
Leilehua High School
Wahiawa, HISome College (No Degree) - Business Entrepreneurship
Leeward Community College
Pearl City, HISkills
- Upselling & Sales Building
- Allergy & Dietary Accommodation
- Menu & Beverage Knowledge (Cocktails, Wine Pairings)
- High-Volume & Luxury-Level Service
- Guest Anticipation & Personalization
- Conflict Resolution & Problem Solving
- POS System Proficiency (MICROS)
- Team Collaboration & Communication
- Cash Handling Accuracy
- Attention to Detail in Plating & Presentation
Certification
- Liquor commissioner card (valid)
References
Available upon request.
Timeline
Pool Server / Food Runner
Four Seasons Resort O‘ahu
01.2022 - Current
Food Runner
Aulani, A Disney Resort & Spa
01.2019 - 01.2022
Food Court Cashier & Expeditor
Costco
01.2017 - 01.2019
Leilehua High School
Some College (No Degree) - Business Entrepreneurship
Leeward Community College