Darius Law
Charlotte,NC
Summary
Highly driven leader with fifteen years of management experience with a proven record of success. Recognized for performance excellence in operations and customer service. Extremely successful at motivating, training and developing team members to drive profitability in highly competitive environments.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
General Manager
Chick-fil-A
Statesville, North Carolina
01.2020 - 02.2026
- Oversaw daily operations including recruitment, hiring, leadership development, inventory, labor and food cost analysis, and customer service
- Operated one of the most successful CFA’s in the region and consistently ranked in the top 20% of entire chain in sales, customer experience surveys, food safety, and profitability
- National award winner of “Symbol of Success” honoring restaurants that achieve significant sales growth of 20% or more over the previous year
- 3x Consecutive winner of “Guardian of The Brand” honoring restaurants that achieve elite levels in food safety audits, demonstrating a strong commitment to maintaining a clean and safe environment
Division Manager
Waffle House (Hillcrest Foods Inc.)
Charlotte, NC
06.2015 - 01.2020
- Managed daily operations of ten twenty-four hour restaurants in Charlotte and surrounding areas with gross sales exceeding $10 million per year.
- Trained, coached, and led 4 district managers, 10 unit managers, an 300+ hourly associates
- Communicated performance standards to unit and district managers, evaluated budget goals, analyzed profit and loss reports, developed operational strategies, set targets related to overall sales, labor cost, operating cost, and food cost for each restaurant
- Inspected restaurants for maintenance, cleanliness, and safety standards
- Recruited, hired, trained, and developed managers and hourly associates to ensure the company has a strong pipeline of future leaders
Human Resources Director
Waffle House (Hillcrest Foods Inc.)
Charlotte, NC
06.2012 - 06.2015
- Developed recruitment programs and implemented HR policies for 50+ restaurants in NC, SC, GA
- Developed and maintained professional relationships with local schools, colleges and organizations as a source to generate applicants
- Implemented recognition initiatives to increase retention of unit managers and hourly associates
- Oversaw the grand opening of several restaurants in NC, SC, and GA
Education
Bachelor of Science - Business Management
University of North Carolina At Charlotte
Charlotte, NC 08.2007 - 05.2011
Skills
- Proven Winner & Over-Achiever
- Collaborative Leader
- Strong Communication Skills
- 15 years of Customer Service
Accomplishments
- Graduated Summa Cum Laude (4.0 GPA)
- Former NCAA Track and Field All-American
- Track and Field Jersey Retired at The University of North Carolina at Charlotte in 2016
Timeline
General Manager
Chick-fil-A
01.2020 - 02.2026
Division Manager
Waffle House (Hillcrest Foods Inc.)
06.2015 - 01.2020
Human Resources Director
Waffle House (Hillcrest Foods Inc.)
06.2012 - 06.2015
Bachelor of Science - Business Management
University of North Carolina At Charlotte
08.2007 - 05.2011