Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Millwork Specialist/Order Picker/Customer Service Representative
Home Depot
Jersey City
08.2017 - Current
Provided personalized customer service, assisting with inquiries, orders, and product information via phone and in person
Managed cashier responsibilities including returns, purchases, and bill payments
Designed and fulfilled custom window and door orders, ensuring accuracy and customer satisfaction
Met and exceeded weekly sales quotas through proactive sales techniques
Collaborated with management to stay informed about new products, services, and policies
Maintained meticulous records of customer interactions and transactions.
Packer/Inventory/Shipping/Receiving/ Team leader
Blue Apron
Jersey City
11.2014 - 10.2017
Organized and packed items for shipment, ensuring accurate inventory management and timely deliveries
Coordinated loading and unloading operations using forklifts and pallet jacks
Managed shipping logistics, including driver check-ins and coordination of deliveries
Led a team in maintaining efficient operations, ensuring smooth communication via radios
Handled administrative tasks such as data entry and customer service.
Trained new employees regarding warehouse procedures and standards.
Education
Bachelor of Business Management - Business Management with a Minor in Professional Financial Planning
New Jersey City University
Jersey City, NJ
05-2024
Associate in Business Administration - Business Administration
Hudson County Community College
Jersey City, NJ
05-2022
Business Administration And Management
Morehouse College
Atlanta, GA
08.2014
High School Diploma -
High Tech High School
North Bergen, NJ
06-2014
Skills
Software Proficiency: Microsoft Word, Excel, PowerPoint
Operating Systems: Microsoft Vista and 7
Communication: Strong interpersonal skills, adept at working with diverse teams and engaging with customers
Organization: Exceptional ability to multitask and prioritize effectively
Reliability: Consistently dependable in delivering high-quality service
References
References upon request
Timeline
Millwork Specialist/Order Picker/Customer Service Representative
Home Depot
08.2017 - Current
Packer/Inventory/Shipping/Receiving/ Team leader
Blue Apron
11.2014 - 10.2017
Bachelor of Business Management - Business Management with a Minor in Professional Financial Planning
New Jersey City University
Associate in Business Administration - Business Administration