Darius Pelletier
Schertz,TX
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
4
4
years of professional experience
Work History
Lead Runner
EVO Entertainment
09.2023 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
Online Grocery Associate
Walmart
07.2022 - 09.2023
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Attractions Lead
EVO Entertainment
09.2019 - 02.2022
- Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
- Assisted with ticket redemption and provided prize selection to customers.
- Communicated proactively with guests to troubleshoot problems and provide guidance.
- Stocked and displayed merchandise in prize area to encourage guests to win game tickets.
- Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.
Education
Associate of Applied Science - Cybersecurity
San Antonio College
San Antonio, TX12.2023
Skills
- Problem-Solving
- Customer Service
- Time Management
- Facilitates Management
- Team Management
- Operations Supervision
Timeline
Lead Runner
EVO Entertainment
09.2023 - Current
Online Grocery Associate
Walmart
07.2022 - 09.2023
Attractions Lead
EVO Entertainment
09.2019 - 02.2022
Associate of Applied Science - Cybersecurity
San Antonio College