DARIUS PHILLIPS
Chesapeake
Summary
Overall morale and productivity are boosted by experience in policy development and staff management procedures. Maintains a clean and sanitary environment throughout the facility while managing inventory and preventing waste. Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the Type business. Hardworking Kitchen Supervisor dedicated to providing exceptional food to maximize guest satisfaction.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Family Dollar
02.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Cook
Cinema Cafe Edinburgh
10.2022 - 02.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Salesperson
Life Protect 24/7
09.2022 - 10.2022
- Worked to strengthen customer relationships and increase the likelihood of additional sales
- Promoted the conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs
- Listened to clients and devised solutions to meet their professional and personal requirements
- Improved my customer service and telecommunications skills to build long-term relationships.
Retail
7-Eleven
05.2022 - 09.2022
- Organized the racks and shelves to keep the store looking nice
- Handling returns and refunds in accordance with company policies
- Put together promotional displays, such as quarter- and full-size point-of-sale displays
- Was in charge of communicating with customers and ensuring that their needs were met
- Am in charge of collecting payments for the goods and services I provide.
Crew Member
Taco Bell
03.2022 - 05.2022
- Restocked workstations with supplies and food display cases with fresh selections to reduce customer wait times during busy periods
- Am in charge of taking orders from customers
- Ensuring that food is prepared and distributed properly.
Retail
Dollar general
02.2022 - 03.2022
- Organized the racks and shelves to keep the store looking nice
- Handling returns and refunds in accordance with company policies
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
- Put together promotional displays, such as quarter- and full-size point-of-sale displays
- Provide purchasing advice to customers
- Maintain a high level of display and visual merchandising to ensure the store's elegant appearance
- Am in charge of collecting payments for the goods and services I provide.
Food Runner
The Dirty Buffalo - Colley Ave
07.2021 - 01.2022
- Increased operational efficiency by restocking employee and customer supplies such as ice, condiments, utensils, napkins, trays, and delivery bags during slow periods
- Chose foods from the serving or storage areas and placed them in dishes, serving trays, or takeout bags
- Kept the register up to date by following proper billing, payment processing, and cash management procedures
- Conferred with the cooks in order to produce accurate orders, which I double-checked before delivery
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies.
Mobile Expert
Walmart Supercenter(OSL)
11.2020 - 04.2021
- Noted completed repairs, any additional repairs that were needed, and any parts that needed to be ordered on the service call ticket
- Assisted [OSL] by answering phones, responding to guest inquiries, and providing information about the club's services during downtime
- Attempt to sale cellular devices and sell cellular plans through AT&T, sprint, Verizon and also prepaid phones
Warehouse Picker
DOR1 Amazon FLEX Warehouse
07.2020 - 09.2020
- Kept my work areas tidy and clean to promote optimal productivity and safety standards
- Was in charge of organizing, palletizing, and transporting completed packages
- Moved and lifted heavy loads of merchandise using [wagons]equipment.
Assistant Manager
Domino's Pizza
06.2020 - 08.2020
- Worked with the team to improve efficiency on various projects
- Interacted with customers to assess their needs and recommend products or services
- Provided excellent customer service in a timely manner
- Cook the food and help deliver the orders In a timely fraction
Cashier
Food Lion
06.2019 - 06.2020
- Credit cards, checks, gift cards, and coupons were all processed by me
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.
Seasonal Sales Associate
GameStop
11.2019 - 01.2020
- Respond to customer inquiries about the products and the designer (via phone, mail, or the company website), providing technical details and quotes
- Ensured that the shop was clean and that the merchandise was well displayed, and that the company's website was updated with inventory information
- Organized displays and restocked shelves and supplies
- Stocked shelves and supplies and organized displays
- Greeted customers and assisted them in finding items in the store
- Welcomed customers into the store and helped them locate items
- I'm always remarking on how good the customer service is.
Dishwasher
Willow Creek Gracious Retirement Living
06.2018 - 07.2019
- Loaded and unloaded dishwashers efficiently, hand-washing any large pots or items that chefs used on a regular basis
- Washed dishes, utensils, and kitchen equipment in a fast-paced restaurant environment
- Performed various kitchen maintenance tasks, such as [Grill Cleaning] and [event manager]
- Increased machine efficiency by scraping and pre-washing dishes
- Kept dishware, glasses, and utensils ready for all customer needs by quickly scraping, washing, and restacking items.
Crew Member
Burger King
05.2017 - 08.2017
- Was in charge of the grill, stove, and oven, as well as cleaning all of the equipment after each shift.
Education
High School -
Great Bridge High School
Chesapeake, VA01.2019
Skills
- Communications
- Team management
- Inventory controls
- Kitchen equipment operation and maintenance
- Food plating and presentation
- MS Office
- Customer service
- Food production management
- Staff management
Timeline
Assistant Manager
Family Dollar
02.2023 - Current
Cook
Cinema Cafe Edinburgh
10.2022 - 02.2023
Salesperson
Life Protect 24/7
09.2022 - 10.2022
Retail
7-Eleven
05.2022 - 09.2022
Crew Member
Taco Bell
03.2022 - 05.2022
Retail
Dollar general
02.2022 - 03.2022
Food Runner
The Dirty Buffalo - Colley Ave
07.2021 - 01.2022
Mobile Expert
Walmart Supercenter(OSL)
11.2020 - 04.2021
Warehouse Picker
DOR1 Amazon FLEX Warehouse
07.2020 - 09.2020
Assistant Manager
Domino's Pizza
06.2020 - 08.2020
Seasonal Sales Associate
GameStop
11.2019 - 01.2020
Cashier
Food Lion
06.2019 - 06.2020
Dishwasher
Willow Creek Gracious Retirement Living
06.2018 - 07.2019
Crew Member
Burger King
05.2017 - 08.2017
High School -
Great Bridge High School