Hi, I’m
Emma Rose Rodrigues
dental assistant
San Bruno,CA
Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
years of professional experience
Work History
Massage Envy
Assistant Manager
11.2022 - Current
Job overview
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Tmoblie
Mobile Expert
12.2016 - 05.2022
Job overview
- Upsold customers by recommending accessories and promotions to increase revenue.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Informed customers of current store promotions to encourage additional sales purchases.
Education
College of San MateoSan Mateo, CA
Some College (No Degree) from Business Administration
Skyline CollegeSan Bruno, CA
Some College (No Degree) from Business Administration
Capuchino High SchoolSan Bruno, CA
High School Diploma
05.2016
Skills
- Time Management
- Sales
- Staff Management
- Health and Safety Regulations
- Fire Safety Regulations
- Public Health
- Reviewing Performance
- Assist Customers
- Customer Service and Satisfaction
- Directing Team Members
- Money Handling
- Merchandising
- Chemistry
- Communications
- Information Confidentiality
- Radiation Protection
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager
Massage Envy
11.2022 - Current
Mobile Expert
Tmoblie
12.2016 - 05.2022
College of San Mateo
Some College (No Degree) from Business Administration
Skyline College
Some College (No Degree) from Business Administration
Capuchino High School
High School Diploma
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