Darius Rivers
Clermont
Summary
Results-driven, customer service representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. Reliable with strong time management and prioritization abilities. Core strengths: Customer Service/Loyalty Conflict Resolution Service Oriented Problem Solver Courteous Demeanor Energetic Work Attitude.
Diligent Agent with strong background in real estate transactions and client relations. Successfully facilitated numerous property sales, ensuring seamless processes from listing to closing. Demonstrated expertise in market analysis and negotiation, consistently achieving client satisfaction through clear communication and strategic planning.
Overview
14
14
years of professional experience
Work History
Coldwell Banker Realty
09.2020 - Current
- Advise clients on market conditions, prices, mortgages, legal requirements, and related matters.
- Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
- Develop content for sales presentations and other materials.
Keller Williams Realty
05.2018 - 09.2020
- Advise clients on market conditions, prices, mortgages, legal requirements, and related matters.
- Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
- Develop content for sales presentations and other materials.
Apple Call Center
08.2015 - 06.2016
- Obtain client information by answering telephone calls; verifying information
- Resolve client issues over the telephone by explaining procedures, and doing step by step trouble shooting
- Ensure client satisfaction and provide solution to each presented issue.
- Report any problems with communication equipment
AT&T U-verse Field Sales
01.2013 - 09.2015
- Door to door sales
- Follow up with possible leads with in the given specific geographical area
- Educate possible new customers on service advantages as well as existing customers on available service upgrades
Levi's
05.2013 - 04.2015
- Ensure each guest has a positive shopping experience
- Measure guest to ensure correct sizing
- Replenish sales floor during both business and non-business hours
- Partner with management to resolve customer issues
Front Desk Agent
Sky Hotel
10.2011 - 10.2013
- Greet guest as they arrive
- Handle guest check-ins and check-outs, match identification and ensure that the provided credentials are accurate
- Operate switchboard, take calls, provide information, and transfer calls
- Manage accurate accounting of all rooms
- Take reservations over the telephone, through email, and in person
- Compute bills and process payments
Sales Associate
Tommy Hilfiger
10.2011 - 09.2013
- Responsible for providing a positive shopping experience for each customer.
- Providing G.R.E.A.T customer service.
- Adhering and meeting hourly replenishment goals during non-business hours.
- Partner with management to resolve customer issues
Education
B.A. - Business Management
Devry University
01.2013
High School Diploma -
Olympia High School
Orlando, Fl01-2011
Skills
- Customer Service/Loyalty
- Conflict Resolution
- Service Oriented
- Problem Solver
- Courteous Demeanor
- Energetic Work Attitude
Timeline
Coldwell Banker Realty
09.2020 - Current
Keller Williams Realty
05.2018 - 09.2020
Apple Call Center
08.2015 - 06.2016
Levi's
05.2013 - 04.2015
AT&T U-verse Field Sales
01.2013 - 09.2015
Front Desk Agent
Sky Hotel
10.2011 - 10.2013
Sales Associate
Tommy Hilfiger
10.2011 - 09.2013
B.A. - Business Management
Devry University
High School Diploma -
Olympia High School