Darius Robinson
Investigator III
San Antonio,TX
Summary
Driven Investigator III with a proven track record at the Department of Family and Protective Services, adept at analyzing data and interviewing clients with disabilities to safeguard against exploitation. Excelled in coordinating with agencies, enhancing case efficiency, and utilizing Microsoft Office to manage sensitive reports. Demonstrates exceptional research and confidentiality skills, ensuring client safety and support.
Overview
6
6
years of professional experience
Work History
Investigator III
Department of Family and Protective Services
08.2021 - Current
- Investigated allegations of abuse, neglect, and exploitation with adults aged 65 or older, or with physical/intellectual disabilities.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Assisted in the development of investigative strategies, resulting in more efficient case resolutions.
- Documented findings and prepared detailed reports.
- Maintain a professional tone and attire.
- Coordinated with local, state, and federal agencies to offer resources and services to potential clients.
- Managed a robust case-load, while still receiving new cases weekly.
- Conducted investigatory interviews with potential clients and perpetrators at homes, hospitals, jails, shelters, and other living areas.
- Mapped out detailed service plans for clients to ensure future safety.
- Purchased food, clothes, home-goods, appliances, and a wide-variety of services for clients in a state of neglect, abuse, or exploitation.
Night Concierge
Franklin Park
03.2018 - 07.2021
- Self-motivated, with a strong sense of personal responsibility.
- Received and signed for medications for residents.
- Assisted with maintenance, cleaning, and logistical operations throughout the facility.
- Monitored cameras, patrolled building, and sent nightly reports to administrative staff.
- Assisted residents during emergency situations.
- Responded to paging system used to assist residents during the night.
Education
Bachelor of Arts - Psychology
University of Texas At San Antonio
San Antonio, TX 05.2001 -
High School Diploma -
James Madison Highschool
San Antonio, TX 05.2001 -
Skills
Research into locating clients or alleged perpetrators using the internet or local/state resources
Specialty in speaking and interviewing clients with cognitive or intellectual disabilities
Ability to investigate allegations of exploitation by analyzing data and documents for signs of maltreatment
Adept at using Microsoft Office programs like Word, Excel, Outlook, and Adobe Reader
Proficient with sending faxes to different institutions and agencies regarding client information
Ability to write detailed reports containing sensitive information and ensuring its confidentiality
Additional Information
Volunteer Work:
Spent a number of different days from 2021 t 2024 assisting clients and local shelter residents at Haven for Hope with resources and passing out food. APS has a longstanding relationship with the shelter for Haven for Hope, and it has been a great honor to spend some of my time assisting those who are in need.
Furthermore, I have done similar volunteer work with Franklin Park in the past, where we have assisted the elderly with getting their taxes situated with AARP back in 2020 during the pandemic.
References:
David Rodriguez/Manager 210-827-9386 at Franklin Park Sonterra during my time working there.
Melissa Magee/Administrative Assistant at Franklin Park Sonterra 830-431-4425.
Amanda Galvan/Manager at Adult Protective Services 210-871-3030
Anthony Castillo/APS Specialist V 210-248-8836
Timeline
Investigator III
Department of Family and Protective Services
08.2021 - Current
Night Concierge
Franklin Park
03.2018 - 07.2021
Bachelor of Arts - Psychology
University of Texas At San Antonio
05.2001 -
High School Diploma -
James Madison Highschool
05.2001 -
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