Sociable and people oriented, offering 4 years of experience delivering friendly, prompt service to customers. Skillful in making personalized recommendations and managing closing and opening duties. In-depth knowledge of POS system operations and safety and sanitation regulations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
George Washington University Hospital
Washington, DC
08.2023 - Current
Working in a level 1 trauma center with high acuity patients in an ICU and neuro trauma
Assessing EKG, vital signs, and lab results to anticipate the next interventions
Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
Building foundational knowledge in a critical care setting
Assisted with patient admissions, discharges and transfers.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Restocked unit frequently with necessary medical supplies.
Certified Nursing Assistant
Winning Wheels
Prophetstown, IL
05.2022 - 08.2023
Developed experience in care with patients who have sustained TBI/brain and spinal cord injuries
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Worked closely in assisting nurses with wound care such as colostomy, wound vac, and bed sore care
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Phlebotomist Technician
Five Medicine
Washington D.C
05.2022 - Current
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Conducted various blood tests and updated results into paper and electronic charts.
Prepared and packaged specimens for courier transport.
Identified patients using proper procedures prior to specimen collection.
Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Pharmacy Inventory Specialist
CVS Pharmacy
Silver Spring, MD
07.2021 - Current
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Generated accurate work orders, bills of lading and shipping orders to manage accurate routing of materials.
Worked with carrier representatives to handle shipping and delivery needs.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Pharmacy Technician
CVS Pharmacy
Bolingbrook, IL
05.2018 - 07.2021
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Prepared prescription transfers to other pharmacies.
Improved inventory management procedures to reduce overhead, backorders and overstock.
Cashier Team Lead
CVS Pharmacy
Bolingbrook, IL
05.2018 - 06.2019
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Processed payments for customers quickly and accurately to exceed productivity standards.
Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Inventoried stock and placed new orders to maintain supplies for expected demand.
Education
Bachelor of Science - Nursing
Howard University
Washington, DC
05.2024
High School Diploma -
Neuqua Valley High School
Naperville, IL
05.2019
Skills
Problem-Solving
Clear Communication
Conflict Resolution
Critical Thinking
Customer Relations
Time Management
Certification
Certified Nursing Assistant 2022
Licensed Phlebotomist - 2022
CPR Certified, American Red Cross - 2016
Certified by the Pharmacy Technician Certification Board (PTCB)