Emma Meding
Victor,NY
Summary
Proactive and detail-oriented Patient Care Technician known for delivering compassionate care and effective communication. Experienced in monitoring vital signs and assisting with daily activities, ready to contribute to impactful patient outcomes.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Patient Care Technician
Newark Wayne Community Hospital
Newark, NY
12.2024 - 08.2025
- Assisted nursing staff with patient care and daily activities.
- Monitored vital signs and reported changes to medical personnel.
- Maintained cleanliness and organization of patient rooms and equipment.
- Supported patients with mobility and personal hygiene tasks.
- Documented patient information accurately in electronic health records.
- Adhered to safety protocols and infection control procedures consistently.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Helped create a safe environment by following infection control policies.
- Performed phlebotomy services in accordance with established protocols and regulations.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Provided emotional support for patients and families during difficult times.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Restocked unit frequently with necessary medical supplies.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Notified senior staff of patient emergencies to optimize outcomes.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Turned and repositioned bedridden patients to prevent bedsores.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Food Service Worker
Dunkin' Donuts
Victor, NY
06.2022 - 11.2024
- Provided friendly service to customers in a fast-paced environment.
- Prepared and served high-quality beverages and food items.
- Operated cash register and handled customer transactions accurately.
- Assisted customers with menu selections and special requests promptly.
- Resolved customer complaints effectively to ensure satisfaction.
- Collaborated with team members to meet service goals during busy hours.
- Followed safety and hygiene standards to ensure food quality compliance.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained cleanliness of kitchen and dining areas to ensure a safe environment.
- Assisted in inventory management by restocking supplies as needed.
- Operated kitchen equipment safely and efficiently during meal preparation.
- Trained new staff on proper food handling and service procedures.
- Monitored food quality and freshness, discarding items as necessary.
- Served meals to customers in a friendly and courteous manner.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
Teacher's Assistant
Care A Lot Daycare
Victor, NY
03.2024 - 08.2024
- Assisted lead teacher in planning and implementing daily lesson plans.
- Supported children during activities, encouraging participation and social interaction.
- Organized classroom materials and maintained a clean, safe environment for learning.
- Facilitated small group activities, promoting teamwork and collaboration among students.
- Monitored children's progress and reported observations to the lead teacher.
- Engaged with parents during drop-off and pick-up, providing updates on child's day.
- Implemented behavior management strategies to support positive classroom dynamics.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Supervised children during playtime and ensured their safety at all times.
- Implemented age-appropriate activities promoting social and emotional development.
- Maintained a clean and orderly classroom environment for optimal learning.
- Provided a safe, secure and nurturing environment for the children.
- Supervised indoor and outdoor playtime including setting up equipment and organizing games or crafts.
- Kept class space organized, clean and learning-focused for optimal student development.
- Provided individual attention to each child based on their needs using appropriate behavior management techniques.
- Modeled good behaviors for students and maintained classroom discipline.
- Demonstrated knowledge of basic first aid procedures for minor illnesses or injuries.
- Responded quickly to any unexpected situations such as injuries or behavioral issues.
- Instructed children in personal hygiene habits such as hand washing, toileting, teeth brushing.
- Read aloud and played alphabet games to encourage early literacy.
- Assisted in preparing nutritious snacks and lunches according to dietary guidelines.
Education
Victor Senior High School
Victor, NYSkills
- Vital signs monitoring
- Electronic health records
- Infection control procedures
- Patient mobility assistance
- Phlebotomy services
- Customer relationship management
- Time management
- Effective communication
- Problem solving
- Emotional support provision
- Attention to detail
- Data collection
- Professional bedside manner
- Patient positioning
- Patient observation
- Catheter care
- Feeding assistance
- Hospice and palliative care
- Blood glucose monitoring
- Blood glucose testing
- Patient advocacy
- Basic nursing care
- Imaginative Play-based learning
- Manage behaviors
- Recreational activities
- Multitasking Abilities
- Emotional intelligence
- Child safety
- Creative thinking
- Early childhood literacy
- Dietary requirements
- Food safety
- Cash handling
- Customer service
- Team collaboration
- Safe food handling
- Supply stocking
- Complex Problem-solving
- Covid-19 safety protocols
- Professional appearance maintenance
- Positive attitude and energy
- Problem-solving
- Customer feedback analysis
Timeline
Patient Care Technician
Newark Wayne Community Hospital
12.2024 - 08.2025
Teacher's Assistant
Care A Lot Daycare
03.2024 - 08.2024
Food Service Worker
Dunkin' Donuts
06.2022 - 11.2024
Victor Senior High School