Darius Stanley
Dallas,Texas
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Talented in meeting and completing the objectives of any avenue by providing preventative education, advocacy, meditation, and providing professional observation. Hardworking and motivated individual with a healthcare and social service background seeking employment with a facility that promotes skill development with a chance to advance within the company, while allowing the application of sound judgment, clinical expertise, and execution of critical inventions.
Overview
7
7
years of professional experience
Work History
Emergency Housing Voucher Case Manager III
Catholic Charities Of Dallas
05.2022 - Current
- Provides intake, screening and direct case management services to clients
- Enforces policies and procedures for delivery of direct services to clients
- Completes documentation to meet standards, grant and donor reporting requirements
- Provided leadership, guidance and support to staff members.
- Enters data into the HMIS system, coordinates, tracks and reports activities and outcomes for services provided
- Submits reports as required and in a timely manner
- Provides information and referral services
- Abiding by Catholic Charities of Dallas client’s confidentiality clause.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Access Services Representative II
Baylor Scott & White Hospital
02.2020 - Current
- Obtains current and accurate demographics and insurance information in order to register patient, verification of insurance benefits, negotiates and collects patient financial responsibilities
- Passionately cross-trains and works in all areas as assigned
- Serves as a mentor and / or trainer for peers
- Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing
- Knows the patient flow processes in each area
- Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience
- Interacts on an ongoing basis with other areas and departments in order to provide appropriate information related to such items as: patient delays, change of schedules Intra-departmentally and Interdepartmentally.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Office Manager
SALUBIRTY GROUP OF TEXAS
09.2016 - 02.2020
- Managed, inaugurated, staging and hiring qualified personnel and placement into various satellite medical laboratories
- Provided training to phlebotomists and medical assistants both on and off site
- Serve as a liaison between medical, chiropractic and Licensed Massage Therapist in identifying and reducing barriers to the members’ care
- This would include but not limited to specimen collecting (In-Office/Concierge), scheduling appointments, insurance verification and proper cash handling procedures, etc
- Compiled and analyzed patient laboratory data, interpreting a patient’s condition to the current chiropractor for intervention.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Controlled finances to lower costs and keep business operating within budget.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Defined clear targets and objectives and communicated to other team members.
Education
Associate of Science - Sociology
Mountain View Community College
Dallas, TX12.2006
Certified Medical Assistant - Medical Assisting
Remington College
Garland, TX05.2001
Skills
- Microsoft Office and Google Suites
- Customer Service
- Networking
- Leadership
- Mediation
- Individual and Family Support
- Researching
- Building Rapport
- Communication
- Problem Solving
- Organization
- Attention to Detail
- Interpersonal Skills
- Redevelopment
- Problem-Solving
- Conflict Resolution
- Relationship Building
Additional Information
- ACHIEVEMENTS AND AWARDS F. O.C.U.S. Award - Fulton County Government, 2013 Certificate of Completion – ISTDI – Fulton County Government, 2011 Certificate of Outstanding Achievements – Dallas County Health & Human Services Certificate of Outstanding Achievements – Stomp Out Syphilis Coalition Certificate of Acknowledgement – Dallas Police Department (Southwest Patrol Division)
Timeline
Emergency Housing Voucher Case Manager III
Catholic Charities Of Dallas
05.2022 - Current
Access Services Representative II
Baylor Scott & White Hospital
02.2020 - Current
Office Manager
SALUBIRTY GROUP OF TEXAS
09.2016 - 02.2020
Associate of Science - Sociology
Mountain View Community College
Certified Medical Assistant - Medical Assisting
Remington College
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