Darius Taylor
Albany,GA
Summary
Dynamic professional with a proven track record in leveraging hardware troubleshooting and Microsoft Office expertise to enhance operational efficiency. Excelled at the United States Postal Service by implementing safety procedures and optimizing data entry processes, significantly improving client satisfaction. Skilled in fostering positive relationships and adept at deadline management, consistently delivering quality results.
Overview
13
13
years of professional experience
Work History
Laborer
United States Postal Service, USPS
06.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Followed instructions and safety protocols while operating machinery and equipment.
- Provided service and sales to walk-in customers.
- Utilized customer service skills to provide exceptional service for repeat clientele.
- Added accurate data entry into computer system to complete transactions.
- Used computer systems to track packages and update client information.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Correctional Officer
Georgia Department of Corrections
01.2022 - 06.2023
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Received and accounted for personal possessions and determined inmate work assignments.
- Established positive working relationships and maintained boundaries with resident offenders.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Responded to emergency situations and de-escalated hostile confrontations.
Route Sales Representative
Frito Lay
05.2021 - 01.2022
- Represented wide range of products and brands.
- Displayed products properly at customer sites and according to company specifications and policies.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Operated delivery vehicles safely and efficiently.
- Completed daily pre- and post-trip vehicle inspections.
- Maintained positive relationships with customers to promote continued business opportunities.
14G Air Defense Battle Management System Operator
US Army
06.2012 - 04.2021
- Leveraged automation and scripting tools to monitor, maintain and first-level troubleshoot job and process automation.
- Troubleshot system stoppages and determined best course of action to maintain system up-time.
- Reviewed job logs and application errors with sense of urgency to meet customer needs.
- Counseled on project management, change management or leadership in introduction of new technology to support reporting and analytics.
- Monitored system and application availability and performance information to support efficient operation.
- Maintained network users, mail accounts and directories to optimize network security.
- Analyzed data streams to aid in creation of marketable platform extensions.
- Collaborated with team to develop and communicate ideas and ways to improve system delivery and security.
- Partnered with system administrators to maintain operating system and application patch levels.
- Developed and tested software solutions to meet customer needs.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Provided basic end-user troubleshooting and desktop support.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Utilized Java, C#, and other programming languages to develop software solutions.
- Performed tests of functionality, security, and performance of different workstations and devices.
Education
Associate of Science - Criminal Justice
Southern New Hampshire University
Manchester, NH10-2024
Skills
- Virtualization technologies
- Hardware troubleshooting
- Safety procedures
- Microsoft office expertise
- Deadline management
- Filing systems
- Data entry proficiency
- Workplace safety
- Computer savvy
Timeline
Laborer
United States Postal Service, USPS
06.2023 - Current
Correctional Officer
Georgia Department of Corrections
01.2022 - 06.2023
Route Sales Representative
Frito Lay
05.2021 - 01.2022
14G Air Defense Battle Management System Operator
US Army
06.2012 - 04.2021
Associate of Science - Criminal Justice
Southern New Hampshire University
Similar Profiles
Tatianna FergusonTatianna Ferguson
City Carrier Assistant at United States Postal Service, USPSCity Carrier Assistant at United States Postal Service, USPS
Avery BrownAvery Brown
Rural Mail Carrier at United States Postal Service, USPSRural Mail Carrier at United States Postal Service, USPS
Steven King Jr.Steven King Jr.
City Carrier Assistant at United States Postal Service, USPSCity Carrier Assistant at United States Postal Service, USPS