Darius Whittaker
Lake Bluff,IL
Summary
Dynamic leader with a proven track record at multiple ventures. Seasoned in building rapport and being able to adjust projects based off of uniqueness and individual detail. Versatile in a multitude of valuable fields. Skilled in performance tracking and computer software. Will excel in driving an environment where natural leadership, creativity, and organizational skills are free to be a catalyst for success. Achieved significant improvements in team productivity and customer satisfaction by fostering collaboration and leveraging technology.
Overview
2
2
years of professional experience
Work History
Personal Training Manager
LA Fitness
11.2022 - 03.2024
- Enhanced client satisfaction by developing personalized fitness programs tailored to individual goals and needs (managing over 200 calls and & 8 appointments per day).
- Increased gym membership retention through consistent follow-ups, progress tracking, and adjusting workout plans accordingly.
- Streamlined personal training operations by implementing efficient scheduling systems and improving communication channels between trainers and clients.
- Developed a successful team of personal trainers by providing ongoing mentoring, coaching, and professional development opportunities.
- Improved overall gym revenue by upselling personal training packages and promoting additional services such as group classes, nutrition counseling, and workshops.
Assistant Store Leader
Walgreens
02.2022 - 09.2023
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Conducted regular audits of cash handling (up to $5,000 a day) procedures to maintain financial integrity within the store location.
- Collaborated with cross-functional teams on projects aimed at improving overall store performance and customer experience.
- Collaborated with Store Leader to develop strategies for achieving sales goals and driving revenue growth.
Dealership Representative
Toyota
09.2021 - 10.2022
- Enhanced team productivity by implementing efficient workflow processes and time management strategies (managing over 250 calls and 6 appointments per day).
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Increased dealership revenue with effective sales strategies tailored to individual client needs.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Fostered a positive work environment, promoting open communication and collaboration among team members.
Education
Associate of Science - Business Administration
Illinois State University
Normal, IL06.2022
High School Diploma -
Zion Benton
Zion, IL06.2019
Skills
- Performance Tracking
- Scheduling Coordination
- Social Media Promotion
- Sales Presentations
- Building rapport
- Customer Service
Hobbies
Sports, Fitness, Music, College Recruiting (NIL/Transfer P)
Timeline
Personal Training Manager
LA Fitness
11.2022 - 03.2024
Assistant Store Leader
Walgreens
02.2022 - 09.2023
Dealership Representative
Toyota
09.2021 - 10.2022
Associate of Science - Business Administration
Illinois State University
High School Diploma -
Zion Benton