Summary
Work History
Education
Skills
Timeline
OfficeManager
Darius Wiley

Darius Wiley

Smyrna,GA

Summary

Proven team player with a track record of enhancing team efficiency and customer satisfaction at Burger King. Excelled in leadership, training new members, and streamlining operations. Demonstrated expertise in customer service and cash handling, significantly improving service delivery. Skilled in fostering collaborative environments and executing tasks with precision and creativity.

Work History

Team Member

Burger King
05.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.

Education

N/A - N/A

Kinney High School (continuation)
Rancho Cordova, CA
05.2022

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Attention to Detail
  • Collaboration and Teamwork
  • Following Instructions
  • Cash Handling
  • Cleaning
  • Flexible Schedule
  • Leadership Qualities
  • Workplace Safety
  • Decision-making capabilities
  • Computer Skills
  • Safety understanding
  • Heavy Lifting
  • Creativity and Innovation
  • Organizing Work Stations
  • Goal Setting and Achievement
  • Product Knowledge
  • Complex Problem-Solving
  • Training and mentoring
  • Order Preparation
  • Staff education and training
  • Calculations and Measurements

Timeline

Team Member

Burger King
05.2024 - Current

N/A - N/A

Kinney High School (continuation)
Darius Wiley