Darius Womack
DeSoto
Summary
Field service engineer with several years of experience performing and repair, installation and troubleshooting. Adept at managing all administrative duties and educating customers about product usage and maintenance. Committed to staying updated on industry standards and technical service knowledge.
Overview
20
20
years of professional experience
Work History
Field Service Engineer
Progressive Healthcare Solutions
Dallas
02.2022 - 08.2026
- Interfaces medical ancillary devices to computers for clinical instrumentation data acquisition to assure quality control of medical devices and verify prompt response of clinicians and automated flow charting
- Inspects medical equipment to ensure compliance with manufacturers specifications and code requirements
- Tailors equipment applications to meet clinical needs and insures implementation; Calibrates equipment to ensure accuracy and correct operation
- Documents repairs, calibrations, periodic safety inspections and preventive maintenance for maintaining database on departmental activities.
- Used computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing .
- Conducted training sessions for staff on equipment usage and safety.
- Installed medical equipment at various healthcare facilities.
Field Service Engineer
CS Medical
Dallas
03.2025 - 04.2026
- Installed medical equipment at various healthcare facilities.
- Provided on-site maintenance for diagnostic machines and devices.
- Collaborated with clinical staff to resolve technical issues swiftly.
- Documented service reports and equipment performance regularly.
- Ensured compliance with all relevant policies, regulations and standards.
- Maintained inventory control records for spare parts used during service calls.
- Installed new components or replaced defective parts to restore functionality.
- Conducted training sessions for staff on equipment usage and safety.
Service Technician
Aramark
Dallas-Fort Worth
05.2019 - 07.2020
- Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys and installations
- Maintain spare part levels and reorders within replenishment guidelines
- Filter changes
- Documentation including verification of the closing calls, invoice completion, and any required customer documentation
- Partner with Service Manager to determine equipment needs based on sales and planning
- Must follow all company safety mandates and policies
- Other duties as assigned
Field Service Technician
Coca Cola Southwest Beverages
Fort Worth
09.2018 - 04.2019
- Maneuver equipment to perform all mechanical services on cold drink equipment including preventative maintenance
- Keep all refrigeration equipment in proper operating condition
- Maintain positive customer relationships
- Prepare equipment in accordance with company standards
- Ensure vehicle has appropriate levels of parts inventory
- Maintain clean and safe work area
Service Technician II
Atmos Energy
Dallas
02.2012 - 04.2016
- Service Technician providing support to commercial and residential customers. Responding to emergency work orders providing maintenance service to gas meters
- Responded to 80 service calls within first quarter of employment
- Assisted with installation commercial installation projects
- Troubleshoot meters in order to determine malfunctions and serviceability
- Install meters on ground by utilizing electrical safety skills
- Investigated grades and repairs above ground leaks
- Performed routine inspections of gas appliances
- Executed customers request for service including connections, disconnections, leaks and investigations
Customer Service/Clerk
Brookshires
Pine Bluff
11.2006 - 05.2009
- Responsible for providing customer support to fellow cashiers along with leadership
- Obtained and exceeded production and quality goals for department
- Addressed inquiries from customers and internal staff in a professional and timely manner
Meter Reader
- Retrieved usage from residential and commercial meters
- Dispatched support during local outages
- Provided customer support in field as needed
Education
Diploma -
Dollarway High School
Skills
- Maintenance
- Plumbing
- Hand Tools
- Field Service
- Equipment Repair
- Service Technician Experience
- Refrigeration
- HVAC/R
Additional Information - Areas Of Expertise
- Team Collaboration
- Safety and Service
- Maintenance
Timeline
Field Service Engineer
CS Medical
03.2025 - 04.2026
Field Service Engineer
Progressive Healthcare Solutions
02.2022 - 08.2026
Service Technician
Aramark
05.2019 - 07.2020
Field Service Technician
Coca Cola Southwest Beverages
09.2018 - 04.2019
Service Technician II
Atmos Energy
02.2012 - 04.2016
Customer Service/Clerk
Brookshires
11.2006 - 05.2009
Meter Reader
Diploma -
Dollarway High School