DARIUS WOODS
Stockbridge,GA
Summary
Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience. Enabling me to use my strong organizational skills, attention to detail and ability to work well with people in a structured environment.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
CJ Logistics America
McDonough, GA
04.2025 - Current
- Oversaw daily operations to ensure efficiency and adherence to quality standards.
- Mentored team members, fostering skill development and operational excellence.
- Implemented process improvements that enhanced workflow efficiency and reduced delays.
- Coordinated inventory management, optimizing stock levels and minimizing excess.
- Developed training programs for new hires, improving onboarding effectiveness.
- Collaborated with cross-functional teams to streamline communication and enhance service delivery.
- Managed conflict resolution within teams, promoting a positive work environment and improving morale.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Analyzed performance metrics to identify trends and drive strategic initiatives.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Developed and implemented training program for new hires, accelerating their time to full productivity.
- Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
- Streamlined operational procedures, significantly reducing process inefficiencies and downtime.
- Enhanced operational transparency with introduction of real-time dashboard for monitoring key performance indicators.
- Initiated cost-saving initiative by renegotiating supply chain contracts, resulting in improved margins.
PROGRAM MANAGER
Sophistichet LLC
Huntsville, AL
03.2016 - Current
- Coordinate events, recruit and manage intern teams, develop marketing and sales strategy for company projects.
- Liason to music industry clientele (Lifeline Music Group.
- Led cross-functional teams to enhance program delivery and ensure alignment with organizational goals.
- Established partnerships with external vendors to enhance service offerings and expand program capabilities.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
Operations Supervisor
Radial
Locust Grove, GA
07.2022 - 03.2025
- Unload pallets and deliveries and organize products in warehouse.
- Double-check cargo inventories and documentation for accuracy.
- Compare shipping orders and invoices against contents received to verify accuracy.
- Regularly review invoices and double-checked orders.
- Conduct counts and audits of inventories to identify and resolve discrepancies in records.
- Work with inventory managers and unloaders to plan deliveries.
- Communicate with vendor representatives to resolve damaged shipments and item shortages.
- Train new staff on job duties, company policies and safety procedures for rapid onboarding.
- Handle day-to-day shipping and receiving overseeing more than Number packages per day.
- Record regular progress and issues with products.
- Collect data for production to insure accurate data is presented to the finance department.
Serta Operations
GXO
McDonough,GA
04.2019 - 06.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Worked with management team to implement proper division of responsibilities.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
- Set overall vision and provided team leadership.
- Evaluated employee performance and coached and trained to improve weak areas.
- Audited and documented processes and procedures for new accounts department.
- Performed annual evaluations and reviews for large staff of employees.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Identified individual employee's unique work styles and adapted management methods.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Interviewed, hired and trained new employees for production positions.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained compliance with company policies, objectives and communication goals.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Store Manager
Autozone
01.2017 - 04.2019
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Rotated merchandise and displays to feature new products and promotions.
- Developed new store location from ground up by hiring and training efficient team.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Managed inventory control, cash control and store opening and closing procedures.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Education
Lean Six Sigma Yellow Belt -
Council For Lean SIx Sigma
High School Diploma -
SOUTHWEST DEKALB HIGH SCHOOL
Decatur, GABachelor Of Science - Semantics/Communication
Saint Paul's College
Lawrenceville, VA05.2013
Skills
Administration expertise
CPR Certification
Training and Development
Conflict Resolution
Processes and Procedures
Software experiences: Major WMS systems, Excel, ADP, Kronos, GEOWaving, FIFO Waving, WMX- CMX- OMX WM10-Order Management, Inventory Control, Softeon, LogPro AS400, Oracle Microsoft, Word Etc
Project Management
Sales and marketing
Compassion
Team Building
Inventory oversight
Strategic planning
Scheduling
Staff Management
Priority Management
Training and mentoring
Negotiation
Staff Supervision
Safety Oversight
Logistics Coordination
Quality Assurance
Operations Management
Production
Safety Protocols
First Aid Training
Emergency Medical Response
Advanced lift truck operator
Lift truck trainer experience
Backlog expertise
Package Resolution
Delegation and coaching experience
Team development
Customer service
Customer client mediation
Administration expertise
Timeline
Operations Supervisor
CJ Logistics America
04.2025 - Current
Operations Supervisor
Radial
07.2022 - 03.2025
Serta Operations
GXO
04.2019 - 06.2022
Store Manager
Autozone
01.2017 - 04.2019
PROGRAM MANAGER
Sophistichet LLC
03.2016 - Current
Lean Six Sigma Yellow Belt -
Council For Lean SIx Sigma
High School Diploma -
SOUTHWEST DEKALB HIGH SCHOOL
Bachelor Of Science - Semantics/Communication
Saint Paul's College