Dariuz Hairston
Flowery Branch,GA
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Amazon Distribution Center
11.2022 - Current
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Strapped items down over protective padding to secure throughout transportation.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Customer Support Specialist
MGC Enterprises LLC
05.2020 - 11.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Handled customer inquiries and suggestions courteously and professionally.
Education
High School Diploma -
Georgia Cyber Academy
Buford, Georgia05.2022
Skills
- Heavy Equipment Operation
- Loading and unloading
- Warehouse Operations
- Quality Control
- Supply Ordering
- Order Fulfillment
- Clear Communication
- Data Entry
- Data Collection
- Complaint resolution
- Product Knowledge
- Appointment Scheduling
- Paperwork Processing
- Professional telephone demeanor
Timeline
Warehouse Worker
Amazon Distribution Center
11.2022 - Current
Customer Support Specialist
MGC Enterprises LLC
05.2020 - 11.2022
High School Diploma -
Georgia Cyber Academy