Dariyen Maag
Fort Wayne,IN
Summary
Dynamic professional with a proven track record in customer service and animal care, notably at Happy Paws Pet Nanny. Excelled in emergency management and utilized positive reinforcement techniques, enhancing client satisfaction. Skilled in documentation and recordkeeping, demonstrating punctuality, reliability, and empathy. Surpassed sales goals by implementing innovative strategies, showcasing an ability to exceed employer expectations. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
Work History
Dog Walker
Happy Paws Pet Nanny
Lantana, FL
02.2022 - 12.2024
- Assisted with bathing and grooming dogs prior to or after walks.
- Handled emergency situations calmly and efficiently while ensuring the safety of both the animal and themselves.
- Walked and exercised dogs during owner absences.
- Utilized positive reinforcement techniques to encourage good behavior during walks.
- Changed routes for daily walks as necessary to keep them interesting and stimulating for the dog.
Customer Service Representative
Main Street Media Solutions
Boca Raton, FL
12.2020 - 02.2022
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Surpassed sales goals through implementation of successful marketing strategies.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Took special orders in person and over telephone, generating additional revenue every month.
Server/Host
CWS Bar+Kitchen
Lake Worth, FL
01.2020 - 11.2020
- Prepared drinks according to standard recipes.
- Provided excellent customer service to ensure satisfaction.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked food before serving it to customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Server
Field of Greens
West Palm Beach, FL
09.2019 - 03.2020
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees on restaurant procedures and plating techniques.
- Set up tables in between patrons to reduce wait times.
- Stocked service areas with supplies during slow periods.
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Machine Operator
Kamco Industries
West Unity, OH
04.2019 - 08.2019
- Monitor the feed and speed of machines during the machining process.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Maintained proper chemical inventories.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Observe machine operations to detect any problems or defects in the finished product.
- Monitored and observed production line to watch for pile-ups and jams.
Education
High School Diploma -
Four County Career Center
Archbold, OH05-2014
High School Diploma -
Bryan High School
Bryan, OH05-2014
Skills
- Animal feeding
- Customer service
- Documentation and recordkeeping
- Animal empathy
- Punctual and reliable
- Honest and trustworthy
- Valid Driver's license
- Positive guest interactions
Timeline
Dog Walker
Happy Paws Pet Nanny
02.2022 - 12.2024
Customer Service Representative
Main Street Media Solutions
12.2020 - 02.2022
Server/Host
CWS Bar+Kitchen
01.2020 - 11.2020
Server
Field of Greens
09.2019 - 03.2020
Machine Operator
Kamco Industries
04.2019 - 08.2019
High School Diploma -
Four County Career Center
High School Diploma -
Bryan High School
Similar Profiles
Yadira Ramirez PerezYadira Ramirez Perez
Veterinary Assistant Extern at Happy Paws Pet HospitalVeterinary Assistant Extern at Happy Paws Pet Hospital
Reagan UlrichReagan Ulrich
Pet Sitter at Happy Paws Pet SittingPet Sitter at Happy Paws Pet Sitting
Kolbe SmithKolbe Smith
Doggy Daycare Attendent at Happy Paws Pet ResortDoggy Daycare Attendent at Happy Paws Pet Resort