Summary
Overview
Work History
Education
Skills
Timeline
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darkitia burks

Romeoville,IL

Summary

Organized, hard-working and self-motivated customer service professional known for accuracy, attention to detail and time management skills with more than 10 years of experience in cash handling and collections. Knowledge of CPT/HCPCS code creation and reviewing hospital cost vs. patient cost markup reports. Ability to train motivates and supervises customer service employees physical stamina and strength time management skills and visual ability.

Overview

18
18
years of professional experience

Work History

City carrier

United States Postal Service
02.2018 - Current
  • Deliver mail to residence and businesses
  • Pick up mail from residence and businesses
  • Maintain good public relations with customers
  • Be familiar with Postal laws regulations in the geography of the areas

Inventory Technician (Invasive Cardiology, Interventional Radiology)

Edwards Elmhurst Hospital
08.2011 - Current
  • Answered telephones and pagers responsibly while taking supply orders from nurses
  • Responsible for preparing, issuing, delivering, checking and documenting Materials Management managed equipment and supplies
  • Daily replenishment and order confirmation
  • Successfully troubleshoot issues regarding purchase orders, receipts, product loaners, credits, substitutes and stock outs
  • Routine assessments for expired, damaged and recall supplies
  • Work with customers, vendors and internal departments to maintain open communication and resolve inventory related issues
  • Demonstrate flexibility to perform responsibilities, knowledge of routine policies and procedures and adhere to safety and infection control standards
  • Responsible for special order non-stock ordering items for Cath Lab cases

Data Entry Clerk (Temporary Assignment Addison Search)

Potbelly
07.2009 - 11.2009
  • Prepare and sort documents and data sheets for the purpose of data entry
  • Transfer data from paper formats computer files or database systems
  • Verify entered data by reviewing, correcting, changing or deleting entered information
  • Updating existing data
  • Secure entered information by creating data backups on a periodic basis
  • Handle various

Tester (Contractor Kelley Service)

Motorola, Inc.
02.2008 - 04.2009
  • Ensure quality of manufactured goods
  • Inspect good as they are finished
  • Examine devices ensuring workability
  • Order materials
  • Perform Inspections
  • Record pass/fail grade of product
  • Count number of products tested or inspected

Shipping Clerk (Aerotek)

Nestle Warehouse
04.2007 - 12.2007
  • Keep and verify records on incoming and outgoing shipments
  • Prepare items for shipments
  • Handling incoming and outgoing calls
  • Maintain inventory of shipping materials as well as suppliers
  • Examine outgoing shipments and make sure they conform with specifications

Education

C.N.A Training Program -

Samland Institute of Allied Health &Technoloy
12.2012

Medical Administrative Assistant -

Everest College
02.2009

Skills

  • Expert in Customer Services
  • Strong Organizational Skills
  • Data Entry
  • Dedicated Team Player
  • Professional Multi-Tasker
  • Work well under pressure

Timeline

City carrier

United States Postal Service
02.2018 - Current

Inventory Technician (Invasive Cardiology, Interventional Radiology)

Edwards Elmhurst Hospital
08.2011 - Current

Data Entry Clerk (Temporary Assignment Addison Search)

Potbelly
07.2009 - 11.2009

Tester (Contractor Kelley Service)

Motorola, Inc.
02.2008 - 04.2009

Shipping Clerk (Aerotek)

Nestle Warehouse
04.2007 - 12.2007

C.N.A Training Program -

Samland Institute of Allied Health &Technoloy

Medical Administrative Assistant -

Everest College

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darkitia burks