Tammy D. Lowery
Colorado Springs,CO
Summary
Dynamic professional seeking a challenging position in a forward-thinking organization, leveraging strong analytical skills and a proven track record of driving results. Recognized for successfully leading projects that increase efficiency and enhance customer satisfaction. Core competencies include strategic planning, effective communication, and problem-solving expertise. Passionate about contributing to organizational growth while advancing personal professional development.
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Overview
18
18
years of professional experience
Work History
City Carrier
USPS
06.2022 - Current
- Executed mail delivery and collection on foot or by vehicle, adapting to diverse road and weather conditions.
- Cultivated strong public relations through consistent and professional interactions with customers and stakeholders.
- Scanned labels on letters or parcels to confirm receipt.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Prepared mail in sequence of delivery for optimal productivity.
- Handled undeliverable mail in accordance with established procedures.
Host-home provider (Independent Contractor)
Dungarvin Colorado LLC
Colorado Springs, USA
01.2008 - Current
- Implement and monitor person-centered plans for the people we serve
- Helping PRS to learn applicable life-skills and reach their personal goals
- Possess knowledge and methods for crisis interventions
- Implement excellent social skills
- Responsible for accurate and timely completion of all forms, reports and documentation of care management activities
City Carrier Assistant
USPS
11.2021 - 06.2022
- Processed undeliverable mail following predefined protocols.
- Followed USPS guidelines in daily tasks.
- Collected signatures on parcels requiring proof of delivery.
- Provided assistance in resolving any issues related to undeliverable or misdirected mail.
- Delivered mail to residents and business within assigned area.
- Demonstrated excellent communication skills when interacting with customers and colleagues.
- Assisted customers by lifting heavy packages and placing parcels by front door or garage.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Program Director, Supported Living Services- Children Extensive Services
Stellar Care and Services
Colorado Springs, USA
05.2017 - 01.2018
- Responsible for overseeing Supported Living Services Department
- Responsible for overseeing Children’s Extensive Services Department
- Implementing and monitoring Person centered plans for PRS
- Working closely with Director with interviewing, scheduling for training and ensuring compliance for new and ongoing Contractor’s
- Interviewed, hired and matched Mentor’s with CES, for community outings and in-home respite services
- Interviewed, hired and matched Supported Living Services Mentor’s with Person receiving Services
- Hud inspection trained and qualified
- Excelled Company growth for SLS and CES department in a short amount of time from 7 to 53 SLS while insuring a high -quality service and support through effective networking, marketing and excellent relationship building
- Responsible for overseeing hired on family Care Giver’s, Employees as well as Contractor’s and ensuring that trainings, certifications are in compliance
- Ensuring that all documents are turned in on time and meeting tight deadlines
- Communicating with other PASA’S to ensure that all needs of person are met
- Matching SLS Person receiving Services with respite Provider and transitioning to Comprehensive with high success rate
- Responsible for overseeing the transitional department for D20/ CES, Communicating with Parents, as well as negotiating contracts between D20 and PASA
- Responsible to attend all meetings and representing the companies’ services available
- Responded to referral’s, worked through transition and placement as well as worked towards State approval
- Ensured State funding and approval
- Monitoring, auditing and ensuring ongoing resource eligibility
Coordinator, Supported Living Services
Stellar Care and Services
Colorado Springs, USA
05.2016 - 05.2017
- Responsible for overseeing Supported Living Services Department
- Responsible for building relationships with D20 and building growth in the transitional community program as well as negotiating contracts
- Interviewed, hired and trained SLS mentor’s and matched with Person receiving services
- Meet and greet with Contractor’s, scheduled training-classes and ensured compliance
- Monthly home-visit’s and as needed
- Excellent SLS department growth
- Worked closely with supervisor and met all deadlines
- Network and marketing to build community relationships
- Communicated with APS and Resource Exchange and resolved emergency situations with fast, fair and excellent decision making
- Attend all meetings including meet and greets and representing the company and our services available
- Responded to referral’s, worked through transition and placement as well as worked towards State approval
- Built meaningful relationships with people, families and community providers while completing essential responsibilities around service/care planning and accessing community resources
SCC Adult Mentor
Stellar Care and Services
Colorado Springs, USA
01.2010 - 12.2014
- Transported Person receiving Services from and to their home
- Transported Person receiving Services from and to goal oriented community activities
- Worked on person specifics goals with person receiving services
- Provided communication skills to PRS as well as co-workers and superiors
- Succeeded with behavioral interventions by enforcing person specific procedures
- Kept track of all activities including mileage and turned in on time to ensure timely billing and meeting deadlines
- Participated in all after hours activities provided by the company
- Excellent communication skills and communicated well with superiors
SCC Adult Mentor
Special Kids Special Families
Colorado Springs, USA
01.2007 - 01.2009
- Transported Person receiving Services from and to their home
- Transported Person receiving Services from and to goal oriented community activities
- Worked on person specifics goals with person receiving services
- Provided communication skills to PRS as well as co-workers and superiors
- Succeeded with behavioral interventions by enforcing person specific procedures
- Kept track of all activities including mileage and turned in on time to ensure timely billing and meeting deadlines
- Implemented excellent social and communication skills with all superiors
Education
Real estate License -
Kaplan University
01.2012
High School Diploma -
Singberg Schule
Friedberg, Germany01.1997
Skills
- Program Development
- Management
- Training
- Social Work
- Behavioral Supports
- Leadership
- Adult and Children Services
- Relationship Development
- Knowledge of DD Waiver rules and regulations
- Supported Living Services
- Children Extensive Services
- Networking
- Communication
- Community Relations
- Decision-Making
- Adaptability
- Multi-tasking
- Meeting Deadlines
- Interpersonal Skills
- Building Relationships
References
References available upon request
Awards Training Certifications
- CPR/First Aid Certified
- Q-MAP Certified
- MANDT Certified
- Notary Certified
- Certificate of Appreciation, Special Kids Special Families, 11/01/09
- Above and Beyond Award, Dungarvin Colorado, 02/01/10
- Outstanding Service Award, Dungarvin Colorado, 01/01/13
- Outstanding Host Home Provider Award, The Arc of the Pikes Peak Region, 05/01/13
- Employee of the month, Stellar Care and Services, 04/01/12
- Outstanding Vocational/Day Program Services Award, The Arc Award, 05/01/15
Timeline
City Carrier
USPS
06.2022 - Current
City Carrier Assistant
USPS
11.2021 - 06.2022
Program Director, Supported Living Services- Children Extensive Services
Stellar Care and Services
05.2017 - 01.2018
Coordinator, Supported Living Services
Stellar Care and Services
05.2016 - 05.2017
SCC Adult Mentor
Stellar Care and Services
01.2010 - 12.2014
Host-home provider (Independent Contractor)
Dungarvin Colorado LLC
01.2008 - Current
SCC Adult Mentor
Special Kids Special Families
01.2007 - 01.2009
Real estate License -
Kaplan University
High School Diploma -
Singberg Schule
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