ANGELINA MILLER
Lakewood,Co
Summary
I'm a reliable and punctual leader, who can successfully handle fast-paced retail work. I have Proven willingness to take on any task to support team and help our store succeed. I Offer strong communication and leadership abilities with proficiency in purchasing, and skilled at managing financial, administrative, and personnel needs in retail environments. I can keep costs low with effective inventory management and strategies for shrink opportunity.
Overview
16
16
years of professional experience
Work History
City Carrier
USPS
Edgewater, CO
01.2023 - Current
- Improved mail delivery efficiency by implementing route optimization strategies.
- Enhanced customer satisfaction through timely and accurate delivery of packages and correspondence.
- Maintained safety standards while driving, resulting in zero accidents during tenure.
- Collaborated with fellow carriers to ensure consistent service quality across the city.
- Assisted customers with inquiries and resolved issues promptly, fostering positive relationships within the community.
Team Leader-Fulfillment
Target
Lakewood, CO
08.2020 - 05.2021
- Weekly Meetings, based on store needs, truck load, labor hours
- Progressed with goal times while maintaining guest satisfaction
- Maintained follow-up with Team Members on backroom accuracy, presentation, pricing and POGs
- Understood my department sales goals and the teams contribution or impact to the total stores profitability
- Help team become experts in inbound processes, stock and back stock
- Maintain schedules with coverage on team member vacations
- Adapted to call-outs and quick changes in operations
- Delivered everyday guest satisfaction in daily routine.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Department Manager
Natural Grocers
Lakewood, CO
02.2020 - 08.2020
- Planned purchasing based off store needs
- Current sale items and situational opportunities
- Maintained Vendor relations and product knowledge
- Optimize shrink with managed market downs
- Continued development of team members
- Successful store closes 2 days a week
- Used SAP, inventory management and other IS programs as needed
- Casher trained.
Buyer Specialist
Whole Foods Market
Denver, CO
02.2019 - 05.2020
- Orders, replenishes and merchandises bakery and coffee bar products
- Consistent participation in regional programs for purchasing and promotions
- Assist in organizing and developing promotional displays and maintaining Store Process
- Forecasted expected demands through effective tracking of sales records, industry trends and economic conditions
- Covered daily department openings with Team Member delegation of responsibility and production needs
- Maintained full compliance with health, and safety regulations.
Owner
High Country Granite Work, LLC
11.2016 - 01.2020
- Maintained business operations on sound financial footing with effective forecasting, budget management, and resource allocation
- Handled all administrative requirements, including records management, legal compliance, and tax submissions
- Created useful partnerships through remote and face-to-face networking
- Oversight on all projects and finishing installations
- Crisis management and troubleshooting on site solutions
- Organized and managed daily schedules for all employees and scheduling client estimates and installations.
Assistant General Manager
Perkins
07.2008 - 06.2015
- Assisted with all administrative needs such as record-keeper, payroll administration, and accounts payable
- Controlled day-to-day operations with shift management strategies and effective food and labor controls
- Worked with FOH and BOH staff to support superior service delivery
- Maintained compliance with all health code and sanitation requirement
- Oversight of both FOH and BOH employee weekly schedule while incorporating vacation and call outs
- Inventory control weekly with BOH manager
- Recruited, trained, and developed employees to their growth cart goals
- Break down training for promotional items and operational standard changes
- Formulated sales strategies for FOH team and recommended strategies for promotional items and large margin drivers.
Education
Bachelor of Arts - Human Resources- Emergency Management
Colorado State University
Englewood, CO11.2024
Associates in Business -
Red Rocks Community College
Lakewood, CO05.2017
Skills
- Maintain accountability and documentation
- Encourage Team Lead to Team member development
- Managed schedule to labor
- Plan daily operational change with follow-up
- Support Team Leaders in daily/monthly metric checks
- Maintained financial profitability by meeting and exceeding purchasing and sales targets
- Excellent communication and time management skills
- Organization of daily operation and regional documentation
- Exceptional customer service
Timeline
City Carrier
USPS
01.2023 - Current
Team Leader-Fulfillment
Target
08.2020 - 05.2021
Department Manager
Natural Grocers
02.2020 - 08.2020
Buyer Specialist
Whole Foods Market
02.2019 - 05.2020
Owner
High Country Granite Work, LLC
11.2016 - 01.2020
Assistant General Manager
Perkins
07.2008 - 06.2015
Bachelor of Arts - Human Resources- Emergency Management
Colorado State University
Associates in Business -
Red Rocks Community College