Darko Delovski
Skopje,N. Macedonia
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Knowledgeable Desired Position with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.
Accomplished Sales Manager offering Number years of experience developing and maximizing Type sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
6
6
Languages
30
30
years of professional experience
Work History
Account & sales manager for Albania, Kosovo & Bulgaria
Fragmat MK – Fragmat Cor Group
02.2026 - Current
- Responsible for developing and nurturing the regional sales network, promoting new materials and systems for the construction business, close collaboration with the Architects and Instalers, monitoring capital projects until their implementation, and close collaboration with prominent customers, and holding subsequent presentation to the expert audience.
Account Manager for MS LUX / LED Lighting
Pakom Kompani – M San Group
05.2025 - 09.2025
- Responsible for the North Macedonian LED lighting market, nurturing and developing the Sales, Projectants and Instalers Partners Network, and finding new relevant players, pursuing and dealing with Industry and Municipal projects (from street lighting, to Sport Center light optimisation, and etc.); Analytics (prices, competition and optimization of steps taken for improving on the North Macedonian market, developing Brand recognition), organizing and holding presentations for the relevant Public. Fulffilling various related sales & Customers Reports, cost & sales optimization, and etc.
Customer Care Specialist
NTH Media Group – Skopje
07.2024 - 05.2025
- Covering the German speaking markets (Germany, Austria & Suisse), For Mobile Network Operators, Swisscom, Sunrise & Salt, solving various complaints for their customers.
Customer Care Agent
Transcom – Skopje
05.2024 - 07.2024
- Covering the German speaking markets (Germany, Austria & Suisse), For TUI – Biggest German Holiday Tour Operator, troubleshooting for their customers. From pre – flight, on location, and post – flight, tending various hick-ups, and solving as quickly as possible any unpredicted complications that occur during any guest Holliday.
Customer Care Agent
Teleperformance – Skopje
01.2024 - 05.2024
- Covering the German speaking markets (Germany, Austria & Suisse), troubleshooting problems for Apple customers. Very demanding project, solving any possible problems for the Apple’s wide range aparatus, from iPhone, to iMac, and complete gadgets portfolio.
Event Manager/Coordinator
Radio Bar, Lounge Cafe – Skopje
06.2022 - 01.2024
- Focus on planning and executing events, including DJ nights, guest lists, and promotions. Also was one year, Venue Manager, overseeing the entire lounge café operations — staff, scheduling, suppliers.
Sales & Account Manager for Macedonia
Knauf Insulation
04.2008 - 05.2022
- Responsible for Macedonian Insulation market, managing sales through distribution sales A network, consisting of aprox. 10 construction/commercial companies, through various sales strategies, managing the market from 300k euro in the first year, reaching 1.2 mil. Eur. turnover In the fifth year, whereas the market share reached 85% of the total market in the apogee of Knauf Insulation.
- The wider sales B network, consisted of cca. other 100 Construction/Installers/Sales companies, in which many of those, having the part as main installer of various construction projects throughout the years, were also part of my concern and nurture.
- In those 14 years, almost every bigger construction project was in my focus, on some participating actively, on some holding the role of unofficial supervisor for various stages of the Energy Efficiency project instalment.
- Working actively with wider circle of Architects, holding numerous promotional and educational events, held numerous presentation and educational classes, for the Architectural, Instalers and Masons construction public.
- 10 years in a row, involved in Skopje Construction Fair, with our own stand and pro-active presence and involvement.
- Lobying for improved Law regarding safer and non-flamable constructions, intended for public use, as shools, hospitals, and etc. Nurturing and sponsoring the relevant individuals and institutions involved in the process of writing, promoting, and legalizing the construction Law and Regulatives, promoting and implementing safer building.
- Actively promoting new segement of EE systems, as in contact facades with stone wool, etc
- Maintaining brand identity, designing and implementing brand strategies, competitive Analysis, recognizing Marketing opportunities and further promoting the Brand awareness, with optimal and foremost effective presence and cost.
- In all, I must say, priceless Experience and life changing role.
Direct & Indirect Sales Specialist
T-Mobile Macedonia, Joint Company for Cellular Telephony
12.2000 - 03.2008
- Involved in all aspects of Sales Department.
- 2 years in direct sales, working on sales saloon counter/stand, serving clients for every service we offered.
- Indirect sales distribution network, Macedonia in period 2003 - 2007
- Training coordinator and internal trainer for Indirect Sales Department’s front line staff of T- Mobile for Communication Skills and Corporate Culture, and Post Paid closing deals.
- 1 year as Web Sales associate project Manager – responsible for developing and implementing the NET/WEB sales system.
Disk Jockey
Antenna 5 Radio Network – Macedonia
04.1996 - 03.1999
- My first professional engagement, working as Disc Jockey in the most popular Radio network in Macedonia (still is), hosting the show “Night tracks”, and “Good morning Skopje”, incorporating many interviews with various performers.
- Subsequently organizing various parties in Skopje and for couple of years being resident DJ in Discoteq “Metropol”, and “Galaxy”.
Education
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Mathematics and Electronics
Thermo Technic and Thermo Energy/Energy Efficiency
Faculty of Mechanical Engineering
Skills
Knowledge of Microsoft Programmes (Word, Excel, Project, PowerPoint), Adobe Photoshop CS2, AUTO CAD
Clean driving licence “B category” since March 1992
Certificate of Completion of “Sandler professional sales training - Professional Sales Bootcamp” in Belgrade 2010
Letter of Gratitude from GIZ (Deutsche Gesellschaft fur Internationale Zusammenarbeit Gmbh), for cooperation and contribution in successful opening of the “Energy Efficiency Info Centre for the city of Skopje – as part of activities on the regional project CCI – Capacity building for Energy Management in Cities – Capital Cities Initiative (CCI) – Skopje 2011
Certificate of Completion from “One2Grow”, for successfully participating and completing an intensive course for: “Time Management – Personal organization in time” - Vrnjacka Banja 2014
Certificate of Completion by “Gustav Kaeser Training International” for completing: “Sales Excellence” - Belgrade 2016
Certificate of Participation – “Sales and Management Masterclass”, Best results in sales, Negotiations and Leadership – Skopje 2018
Letter of acknowledgement from: IHK – Nuremberg Chamber of Commerce and Industry ,for taking part in advanced training course “European Energy Manager (CCI) “ with 145 teaching units, and passed the internal test and the project thesis with success October 2017 – September 2018, Skopje, EUREM
Interests
Member of IAESTE (International Association for the Exchange of Students for Technical Experience) for 5 years From December 1996 for 2 years responsible member of IAESTE Macedonia for incoming foreign students During this period organized and guided visits for the foreign exchange students throughout sites of interest in Macedonia, Writing columns in “Da Vinci”-newspaper for the students of the Faculty of Mechanical Engineering for 2 years, Writing travelogues for Somewhere pages in “Klub 360”, T-Mobile Macedonia’s newsletter, since 2004, Interests: photography, history, travel writing, foreign languages, skying and equipe sports , traveling Traveled extensively throughout Europe, with friends and alone, Official Photographer of info booklet of City of Skopje June 2005 – February 2007
Accomplishments
- Participation and awarded with an award of honour on the Volunteer Summer Working Camp in Becici, Montenegro 1987 for contribution in the successful organizing and running the Camp.
- Participation on the General Conference of IAESTE (International Association for the Exchange of Students for Technical Experience ) in Delft, Holland 1994
- Organizing Committee member and a workshop leader on the International Seminar for Training and Motivation of IAESTE staff in Ohrid, Macedonia 1998
Timeline
Account & sales manager for Albania, Kosovo & Bulgaria - Fragmat MK – Fragmat Cor Group
02.2026 - Current
Account Manager for MS LUX / LED Lighting - Pakom Kompani – M San Group
05.2025 - 09.2025
Customer Care Specialist - NTH Media Group – Skopje
07.2024 - 05.2025
Customer Care Agent - Transcom – Skopje
05.2024 - 07.2024
Customer Care Agent - Teleperformance – Skopje
01.2024 - 05.2024
Event Manager/Coordinator - Radio Bar, Lounge Cafe – Skopje
06.2022 - 01.2024
Sales & Account Manager for Macedonia - Knauf Insulation
04.2008 - 05.2022
Direct & Indirect Sales Specialist - T-Mobile Macedonia, Joint Company for Cellular Telephony
12.2000 - 03.2008
Disk Jockey - Antenna 5 Radio Network – Macedonia
04.1996 - 03.1999
St. Cyril and Methodius - , Thermo Technic and Thermo Energy/Energy Efficiency
Orce Nikolov - , Mathematics and Electronics
Hauptschule St. Leonhard - ,
Kindergarten Georgstraße - ,