Darla Licklider
Xenia,OH
Summary
Hardworking employee with over 12 years of management and customer service experience. Good multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Office Assistant
Trent Licklider Cpa.
Jamestown, OH
02.2000 - Current
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
General Merchandize Buyer
Cedarville University
Cedarville, OH
08.2013 - 05.2015
- Ordered all school supplies, art supplies, greeting cards, technology, candy and food, stationary and bibles.
- Created displays/ merchandizing.
- Organized events such as book signings.
Bookstore Manager
Cedarville University
Cedarville, OH
06.1996 - 05.1999
- Oversaw daily operations of the bookstore including opening and closing procedures.
- Managed staff scheduling to maintain adequate coverage levels.
- Implemented promotional campaigns designed to increase customer loyalty and boost sales revenue.
- Organized special events such as book signings or author appearances at the store.
- Addressed customer complaints promptly and professionally in order to maintain a positive reputation.
- Managed bookstore employees and provided training opportunities and assistance with job duties.
Education
Certificate in Deaf Studies
Sinclair Community College
Dayton, OH06.2005
Bachelor of Science - Religious Education
Liberty University
Lynchburg, VA06.1992
One Year Bible Certificate
Word of Life Bible Institute
Pottersville, NY08.1982
Skills
- Excellent customer service
- Management skills
- Organized
- Positive Attitude
- Prioritizing Work
- Punctual
- Planning events
Certification
I completed the classes for the deaf studies certificate in American Sign Language.
I have interpreted for deaf individuals in my church.
Timeline
General Merchandize Buyer
Cedarville University
08.2013 - 05.2015
Office Assistant
Trent Licklider Cpa.
02.2000 - Current
Bookstore Manager
Cedarville University
06.1996 - 05.1999
Certificate in Deaf Studies
Sinclair Community College
Bachelor of Science - Religious Education
Liberty University
One Year Bible Certificate
Word of Life Bible Institute