Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Darla Paniagua

Miami

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

3
3
years of professional experience

Work History

Server

Hard Rock Cafe
04.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Host

Hard Rock Cafe
03.2024 - 04.2025
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Improved team efficiency with thorough training on company policies, procedures, and best practices.

Retail Sales Associate

Express Clothing
10.2023 - 03.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Retail Sales Associate

Old Navy
08.2022 - 10.2023
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Greeted customers and helped with product questions, selections, and purchases.

Crew Member

McDonald's
01.2022 - 08.2022
  • Worked well with teammates and accepted coaching from management team.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

Associate of Arts - Criminal Justice

Miami Dade College
Miami, FL
04-2025

Skills

  • Exceptional customer service
  • Strong work ethic
  • Innovative thinking
  • Time management

Languages

Spanish
Full Professional

Timeline

Server

Hard Rock Cafe
04.2024 - Current

Host

Hard Rock Cafe
03.2024 - 04.2025

Retail Sales Associate

Express Clothing
10.2023 - 03.2024

Retail Sales Associate

Old Navy
08.2022 - 10.2023

Crew Member

McDonald's
01.2022 - 08.2022

Associate of Arts - Criminal Justice

Miami Dade College

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