Highly motivated and committed employee with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
Work History
Stay at Home Mom
Stay At Home Mom
Battletown, KY
11.2023 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Patient Care Assistant/Unit Coordinator
Norton Children's Hospital
Louisville Kentucky
12.2022 - 11.2023
Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Worked closely with patients to deliver excellent and direct individualized patient care.
Delivered excellent patient experiences and direct care.
Maintained confidentiality of patient data and condition to safeguard health information.
Worked with patients and families to develop future plans and discuss care actions.
Educated patients by explaining preparation instructions for upcoming procedures and tests.
Upheld confidentiality requirements and regulatory compliance guidelines.
Monitored ongoing care and proactively corrected problems.
Reviewed medical charts and served as liaison between patient, doctor and hospital.
Medical Assistant
Norton Children's Medical Group
01.2021 - 12.2022
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Documented vital signs and health history for patients in clinic and hospital environments.
Tested and recorded blood glucose levels.
Prepared initial patient charts for admission.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Obtained all prescribed laboratory testing.
Obtained pre- and post-treatment vital signs and weight.
Sanitized, restocked and organized exam rooms and medical equipment.
Taught patients about medications, procedures and care plan instructions.
Ordered and prepared reagents and supplies.
Patient Care Assistant
Norton Children's Hospital
07.2018 - 12.2020
Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
ABA Line Therapist 2
River Valley Behavioral Health
06.2017 - 10.2017
Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Assessed student issues pertaining to depression, anxiety and physical abuse to resolve conflicts between students, peers and teachers.
Managed caseload of several patients with substance dependence and co-occurring Axis I and Axis II disorders.
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Education
Certified Nursing Assistant -
Kentucky Medicaid Nurse Aide
Kentucky
Certificate of Completion of The Medical Assistant - Medical Assistance Program
U.S Career Institute
Colorado
07.2020
High School Diploma -
Meade County High School
Brandenburg, KY
05.2013
Skills
Account Management
Completing Insurance Forms
Case Management
Direct Patient Care
Medical Records Management
Conflict Resolution Ability
Pharmacy Relations
Social Perceptiveness
Cleaning and Sanitizing
Clinical and Operational Judgement
Health Care System
Family Education
Patient Relations
Customer Service
Timeline
Stay at Home Mom
Stay At Home Mom
11.2023 - Current
Patient Care Assistant/Unit Coordinator
Norton Children's Hospital
12.2022 - 11.2023
Medical Assistant
Norton Children's Medical Group
01.2021 - 12.2022
Patient Care Assistant
Norton Children's Hospital
07.2018 - 12.2020
ABA Line Therapist 2
River Valley Behavioral Health
06.2017 - 10.2017
Certified Nursing Assistant -
Kentucky Medicaid Nurse Aide
Certificate of Completion of The Medical Assistant - Medical Assistance Program
U.S Career Institute
High School Diploma -
Meade County High School
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