Darla Yoakum
3283 Hyatt Court,MO
Summary
Goal-oriented Data Management and Configuration Management with experience in Data Transfer Agent (DTA). Forward-thinking when reviewing project requirements to determine precise solutions. Composed professional when working under tight schedules and limited budgets to achieve innovative designs meeting and exceeding objectives. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable support all programs with strong ability in Trust worthy and accountability. Offering years of CM/DM experience in lots of areas. Highly organized, proactive and punctual with team-oriented mentality. Highly respected by teammates and customers. Motivated Engineer recognized for strong critical thinking and problem-solving abilities coupled with successful 30-years track record in industry. Dedicated to offering innovative solutions to eliminate legacy issues and elevate performance metrics. Diligent creator of innovative workflows and exceptional final products.
Overview
17
17
years of professional experience
Work History
AA&T Senior Product Data Management Engineer
The Boeing Company
St. Louis, MO
07.2007 - Current
- Managed the development of new databases, tables, views, stored procedures, and functions.
- Monitored system performance to ensure optimal utilization of resources.
- Developed and maintained data management policies, procedures, and systems.
- Created and implemented database backups and recovery plans.
- Developed and implemented configuration management processes for multiple projects.
- Maintained system configurations and documented changes in accordance with established standards.
- Provided technical support to troubleshoot configuration issues on various platforms.
- Provided customer service to clients through phone and email communication.
- Developed customer relationships and ensured satisfaction with services.
- Responded promptly to customer inquiries and complaints in a professional manner.
- Maintained accurate records of all customer interactions, process customer accounts and file documents.
- Served as a liaison between the company and its customers by communicating updates about new products or services.
- Acted as both internal and external customer liaison, monitoring and supporting corporate activities through appropriate channels and escalating customer issues.
- Acted as a liaison between customers and management when needed in order to resolve any disputes or disagreements quickly.
Seit Engineer Test Bed (SITB) Coordinator
Boeing
Berkeley, MO
01.2011 - 12.2022
- Coordinated schedules for System Test to evaluate new software loads
- Data Transfer Agent approved by Program, Customer and Security
- Required Training and approval of Northrup Grumman to be the DTA for F-15 USAF
- Controlled and schedule DDR events for DMO.
Education
Some College (No Degree) - Business Management
Webster University
St Louis, MOSkills
- Engineering Documentation
- Quality Assurance Controls
- Simulation Modeling
- Data Warehousing
- Version control
- Capacity Planning
- Continuous integration
- Security management
- Configuration Management
- Compliance Management
- Incident Management
- Source and Version Control: Git, Github
- Performance Evaluation and Optimization
- Data Storage and Retrieval
- Teamwork and Collaboration
- Software Documentation Control
- JIRA
- Task Prioritization
- Creative Problem-Solving
- Attention to Detail
- Data Security
- Data Migration
- Reliability
- Organizational Skills
- Active Listening
Timeline
Seit Engineer Test Bed (SITB) Coordinator
Boeing
01.2011 - 12.2022
AA&T Senior Product Data Management Engineer
The Boeing Company
07.2007 - Current
Some College (No Degree) - Business Management
Webster University
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