Darla Zamudio
Birmingham,AL
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Quality Control Inspector
SIGNATURE LABOR SERVICES
Elmore, AL
04.2024 - Current
- Communicated with production team members about quality issues.
- Updated quality control records and reports.
- Examined products for imperfections and defects.
- Monitored product quality at all stages of production process.
- Followed standard operating procedures for inspections and tests.
- Inspected incoming and outgoing materials for accuracy and quality.
- Recorded inspection and test results on data sheets.
- Inspected concrete to make sure it made spec before being used
Insurance Agent
Liberty National Life Insurance Company
Hoover, AL
04.2023 - Current
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on insurance policies and procedures.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Office Assistant
Landscape Services Inc
Birmingham, AL
10.2022 - 02.2023
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Organized resources, records and personnel to accomplish aggressive targets.
- Monitored and ordered supplies and materials to keep office well stocked.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Developed and maintained filing systems to facilitate easy access to information.
Landscaper
Landscape Services Inc
Birmingham, AL
10.2021 - 02.2023
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Cultivated and replanted trees and plants to maintain landscaping areas.
- Utilized creative design techniques to maximize aesthetic appeal of landscaping projects.
Call Center CALL
AGENT
08.2020 - 12.2020
- Supported staff by performing data entry and completing administrative duties
- Sorted and indexed information, setting up and maintaining specialized filing systems
- Drafted and sent out emails and memos for seamless communication
- Managed office supply orders and inventory to support availability
- Cleaned and organized office, maintaining orderliness and reducing contamination
- Leveraged multi-line phone system to answer and transfer calls to staff members
- Used shears, pruners, or chain saws to prune and trim trees and shrubs
- Pressed aerator fork into soil and pulled rake through grass to cultivate areas not accessible to machines
- Mixed and sprayed or spread fertilizers, herbicides, or insecticides onto grass and shrubs
- Customer Service & Social Skills
- Cared for established lawns by mulching, aerating and weeding
- Planted trees, bushes and flowers to beautify grounds
- Decorated gardens with stones and plants.
- Trimmed and picked flowers and clean flower beds.
- Communicated articulately to minimize verbal confusion during calls
- Maintained familiarity with array of communicative platforms to perform comfortably in variety of
Education
HIGH SCHOOL DIPLOMA -
Pinson Valley High School
Pinson, ALSkills
- Detail Good Communication Computer Skills
- Excel Spreadsheets
- Multi-Line Phone Proficiency
- Time Management
Social Skills Strong Mathematical Skills Attention To
- Sorting and Labeling
- Sage 50 US
- Valid Driver's License
- Office Management
Certification
Microsoft Exel
LANGUAGE Spanish Fluent
Accomplishments
- ACI CERTIFIED
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Quality Control Inspector
SIGNATURE LABOR SERVICES
04.2024 - Current
Insurance Agent
Liberty National Life Insurance Company
04.2023 - Current
Office Assistant
Landscape Services Inc
10.2022 - 02.2023
Landscaper
Landscape Services Inc
10.2021 - 02.2023
Call Center CALL
AGENT
08.2020 - 12.2020
HIGH SCHOOL DIPLOMA -
Pinson Valley High School