Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darlene Allen

District Heights,MD

Summary

Dynamic professional with extensive experience at Easterseals CDC, excelling in food safety and customer service. Proven track record in mentoring teams and enhancing operational efficiency through effective inventory management. Committed to fostering positive environments that drive collaboration and success, ensuring compliance with health regulations while delivering exceptional service.

Overview

6
6
years of professional experience

Work History

Kitchen Manager

Easterseals CDC
06.2022 - Current
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.

Lead Teacher

Easterseals CDC
02.2019 - Current
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.

Head Cashier

Home Depot
02.2019 - 02.2024
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Educated employees on register use, merchandising, and customer service.
  • Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
  • Assisted customers by answering questions and fulfilling requests.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.

Education

Associate of Science - Early Childhood Education

Penn Foster College
Scottsdale, AZ
03-2025

Skills

  • Multitasking and organization
  • Customer service
  • Food safety
  • Inventory management

Timeline

Kitchen Manager

Easterseals CDC
06.2022 - Current

Lead Teacher

Easterseals CDC
02.2019 - Current

Head Cashier

Home Depot
02.2019 - 02.2024

Associate of Science - Early Childhood Education

Penn Foster College

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