Darlene Blanco
Chicago,IL
Summary
I am upbeat and energetic childcare provider with Child and adult CPR/First Aid knowledge. Supports educational, entertainment and home requirements for parents. Responsive, dependable and vigilant with highly protective nature. Also, I am goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Private Nanny
Alexandra Mattison
Chicago, IL
08.2020 - Current
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
- Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
Sales Supervisor
T-Mobile
Elmwood, IL
04.2016 - 08.2020
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Boosted sales by implementing effective training programs for new and existing employees.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Trained team members in successful strategies to meet operational and sales targets.
- Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
Education
Some College -
City Colleges of Chicago - Wilbur Wright College
Chicago, ILHigh School Diploma -
Lake View High School
Chicago, IL06.2015
Skills
- Infant care experience
- Schedule Management
- Toddler care experience
- Activity Planning
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Outgoing Personality
- Money Handling
- Verbal/written communication
- Stocking and Receiving
- Conflict Resolution
- Sales expertise
Languages
Spanish
Timeline
Private Nanny
Alexandra Mattison
08.2020 - Current
Sales Supervisor
T-Mobile
04.2016 - 08.2020
Some College -
City Colleges of Chicago - Wilbur Wright College
High School Diploma -
Lake View High School