Darlene Harris

• Provided friendly, courteous service to create memorable moments for over 25 weddings and special events
• Maintained impeccably clean, attractive and well stocked bar area
• Assisted with stocking, inventorying beverages and bar supplies.
• Created attractive bar displays by strategically arranging bottles and glasses.
• Prepared for events by setting up bar, stocking supplies.
• Recommended appropriate wines and beer for individual taste
• Established and managed communications with staff and day of coordinator .
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Responded to guest questions and requests with a friendly manner

• Showcased 8 high quality Washington wines
• Delivered exceptional service to guests and wine club members
• Provided courteous, friendly service while multitasking in fast-paced winery
• Built a repeat clientele, routinely presented wine tasting, education of wine and operation of winery industry
• Supported winery in stocking, cleaning, events, managing sales of food and wine
• Performed closing duties and reconciliation of cash drawer.
• Entered orders for food orders to kitchen staff
• Carried out complete opening, closing and shift change duties to keep winery working efficiently and teams ready to meet customer needs.
• Used Toast point-of-sale systems and completed end-of-shift paperwork accurately.
• Cultivated warm relationships with customers
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Used slower periods to restock supplies, wash and dry glasses, clean
• Bussed inside and outside tables to keep tasting room and outdoor seat clean
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Supported needs of 2 person tasting room staff who attended to specific needs of many customers daily for tasting room with social relevancy and intentionality.

• 10 years of Leader/Coach experience helping members lose weight
• Facilitate motivating member workshops in person for weight loss success
• Grew workshops from 15-60 members in a quarter
• One on one online coaching with members
• Positive role model for member and staff
• Flexible to adapt to a variety of group settings
• Strong desire to help others
• Excellent listening skills.

• Decade of large volume sales of skin care line
• Mentored and developed 300 new sales team members to $500,000 in team sales in 2005
• Corporate National Trainer of sales force in one day classroom setting
• Maintained and reported records on attendance and participation in classroom training
• Developed engaging and entertaining presentations to maintain attendee's

Excellent reputation with clients and sales associates as an inspirational leader

• Top product seller in company in 2006.
• Built relationships with customers to encourage repeat business.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Achieved sales goals by cultivating and securing new customer relationships.
• Facilitated business by implementing practical networking techniques.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Managed efficient financial operations.