Darlene Hill
Cleveland,OH
Summary
Detail-oriented professional skilled in program coordination and administrative support. Proven ability to organize events and maintain accurate records, enhancing operational efficiency.
Overview
26
26
years of professional experience
Work History
eCommerce Clerk
Goodwill of Greater Cleveland
Cleveland, Ohio
08.2022 - 05.2024
- Captured high-quality images of valuable items to improve visibility and attractiveness of online listings.
- Organized and maintained inventory in retail space to ensure availability and accessibility.
- Sorted donated items for resale by type and quality to maximize appeal and value.
Health Assistant / Workforce Development Assistant
Step Forward (formerly CEOGC)
Cleveland, Ohio
10.2018 - 07.2020
- Supported healthcare professionals in conducting patient assessments and screenings to ensure accurate health evaluations.
- Conducted ear and vision screenings for Head Start children, contributing to early detection of health issues.
- Coordinated appointment scheduling and follow-ups, enhancing clients' access to timely healthcare services.
- Maintained accurate client records using electronic health record systems.
- Participated in training sessions to enhance service delivery and client support skills.
Administrative Assistant II
Morrison Healthcare Food Services @ the Cleveland
Cleveland, Ohio
02.2016 - 03.2018
- Organized patient meal requests and coordinated with culinary teams effectively.
- Coordinated scheduling for food service staff and management meetings.
- Managed inventory of kitchen supplies and office materials efficiently.
- Maintained accurate records of food service operations in compliance with regulations.
Program Assistant / Department Assistant
Case Western Reserve University
Cleveland, Ohio
08.2012 - 01.2016
- Supported program coordination for academic events and student activities.
- Managed communication between departments and students effectively.
- Assisted faculty in organizing course materials and schedules.
- Facilitated onboarding processes for new staff and volunteers.
- Provided administrative support for grant applications and funding proposals.
Admin Assistant / Student Services / HR Asst
Cleveland State University
Cleveland, Ohio
01.1998 - 05.2011
- Managed daily office operations, ensuring efficient workflow and organized filing systems.
- Supported faculty and staff with administrative tasks, ensuring smooth workflow.
- Assisted with scheduling meetings and coordinating event logistics for staff.
- Prepared correspondence and communication materials for internal and external stakeholders.
- Answered phone calls and emails to provide timely information, facilitating effective communication with stakeholders.
- Processed incoming requests and directed them to appropriate departments efficiently.
- Executed research for departmental projects, contributing to informed decision-making and enhanced initiatives.
Education
Master of Education - Adult Learning & Development
Cleveland State University
Cleveland, OH05-2005
Bachelor of Arts - Women's Studies
Cleveland State University
Cleveland, OH05-2003
Skills
- Inventory management
- Order processing
- Product listing optimization
- Data management
- Program coordination
- Administrative support
- Customer support
- Research skills
- Time management
- Problem solving
- Communication skills
- Order processing
Timeline
eCommerce Clerk
Goodwill of Greater Cleveland
08.2022 - 05.2024
Health Assistant / Workforce Development Assistant
Step Forward (formerly CEOGC)
10.2018 - 07.2020
Administrative Assistant II
Morrison Healthcare Food Services @ the Cleveland
02.2016 - 03.2018
Program Assistant / Department Assistant
Case Western Reserve University
08.2012 - 01.2016
Admin Assistant / Student Services / HR Asst
Cleveland State University
01.1998 - 05.2011
Master of Education - Adult Learning & Development
Cleveland State University
Bachelor of Arts - Women's Studies
Cleveland State University