Kayla Dixon
Summary
Dedicated administrative professional with successful experience in fast-paced work settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Ecommerce Clerk
Kroger
08.2021 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Assisted with onboarding of new employees.
Cashier
Taco Cabana
07.2020 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
Education
High School Diploma -
Cypress Ridge High School
Houston, TX06.2021
Skills
- Order Taking
- Quality Management
- Complex Problem-Solving
- Time Management
- Active Learning
- Information Inputting
- Company Guidelines
- Customer Satisfaction
- Safety Awareness
- Social Perceptiveness
- Providing Feedback
Timeline
Ecommerce Clerk
Kroger
08.2021 - Current
Cashier
Taco Cabana
07.2020 - 12.2020
High School Diploma -
Cypress Ridge High School
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