DARLENE MARTINEZ

• Operations Specialist.
• Attention to Detail & Systems: Financial & Accounting projects,
• Collaboration between teams & outside clients/vendors.
• In person Monday through Friday position.

This has been an incredible learning opportunity, but I am looking to relocate to a LA County based or remote position, back in the Music/Entertainment/Events industry.

• As a lover of the industry, i've formed tight relationships with different DJ & Touring teams.
• Participated and assisted in day to day operations on a few global projects such as Afterlife Tulum, assisting with Artist coordination & needs with the Afterlife Team personnel.
• This is a freelance, part time non paid experience (other than free credentials & travel needs), that has truly helped me understand the magnitude of what it takes to book, and deliver talent, and the needs of the Artists.

• Shift Manager OTR at Amazon.
• Launched SF Metro Delivery Station alongside Sr Leadership and set the standard safe work practices for Load Out and RTS team at ZF01.
• Trained and developed 16 seasonal DA's (Wk 48-52).
• OTD improved from week 48 and Week 52 low 80's% up to 96%.
• Improved Parcel NOV DPMO (Week 52-3).
• DPMO improved from high 2340 to 902 DPMO.
• Coached drivers, interns, team members.
• Managed performance of 100+ associates through 3 separate locations.
• Participate in Operational Excellence initiative: Lean Six Sigma and lead Japanese Practice: GEMBA.
• Created and implemented Yard Flow Board at DF03.

• Shifted from music to hone in on skills such as: financial, payroll, data processing, data entry, A/P, T/E, Payroll, Client Invoices. Increased my financial acumen, as well as skills in confidentially, client relations, presentations, email/phone etiquette and other important professional skills.
• Communicated and collaborated with Project Managers and clients.
• Required extreme attention to detail & responsibility.

• Large responsibility among various different stations: ESPN, KSFM 102.5, Alt 94.7, Farm to Fork, The Eagle, 106.5 The End, and 98 Rock,
• Management experience: Directed Interns & organized the teams to execute against concerts/events.
• Collaboration experience: Worked alongside Sales, Talent and Creative Teams.
• Vendor/Artist: Formed relationships with Vendors, Artists & Clients to streamline and strengthen events.
• Content Production: Produced, designed and marketed Brands on all social media platforms: Instagram, Snapchat, Facebook and Twitter.
• Event Planning: Helped execute hospitality for events such as Electric Christmas, 94.7 Annual City of Trees (Odesza, Bastille, etc), 102.5 Live festivals as well as sister brand festivals.

• Promotion and in-depth planning of radio sponsored events.
• Engage community through physical & virtual (social media, etc) marketing for 102.5 KSFM.
• Main responsibility included social media marketing.
• Produced and created content for the station. Platforms such as Instagram, Facebook, Twitter, Snapchat, and Youtube.
• Conducted trend and consumer analysis's to help really refine my marketing efforts.

• Various methods of brand awareness & collaboration across communities, events and campuses.
• Promoted events across California,
• Aided in execution of concerts & live events.
• Direct communication between talent and management.
• Artist & vendor management experience.

• Promotion of Various Music Festivals, on the ground and utilizing social media marketing methods.
• On Site Management: Manage box office sales and logistical operations during the festival. This helped me gain insight to the day to day aspects of running a festival.
• Merchandise booths logistics, customer relations, etc.