Darlene Pasillas
Colton,Ca
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Admin Supervisor
Elbac Solar
Riverside, CA
10.2023 - Current
- Guided team through transitions in industry tools like Solar App+ training and NEM 3.0.
- Customized CRM functionalities aligned with organizational requirements to streamline workflows.
- Coordinated up to seven finance portals ensuring each financer's requirements were met.
- Supervised project lifecycles for up to 100 Southern California initiatives in under two months.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Conducted weekly staff meetings to review progress toward goals and objectives and discuss any issues or changes in policy or procedure.
- Enhanced permitting approval speed through implementation of Solar App+, securing permits within 1-3 days.
Project Manager
Greenday Power
Corona, CA
04.2023 - 10.2023
- Oversaw execution of over 150 projects across Southern and Northern California within budget constraints.
- Coordinated with field team, Utility, and City officials for compliance and utility upgrades.
- Drafted project construction schedule and updated as the job progressed in CRM and weekly reports.
- Conferred with project personnel to identify and resolve problems.
- Led meetings with internal team members, consultants, and contractors.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
CXA Supervisor
Harness Power
Corona, CA
10.2021 - 03.2023
- Designed and implemented procedures to enhance customer experience processes.
- Managed resolution of compensation claims effectively.
- Optimize key metrics monitoring, resulting in improved client experience and timeline efficiency.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Organized client meetings to provide project updates.
- Monitored employee productivity to provide constructive feedback and coaching.
- Oversaw daily operations, enabling the team to meet a target of 100-150 calls each day.
- Recruited and trained new employees to meet job requirements.
Logistics Coordinator
DSI Logistics
Colton, CA
11.2019 - 10.2021
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation for up to 9 different regions.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Utilized logistics software to optimize supply chain processes and improve efficiency.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Maintained up-to-date knowledge of relevant laws, regulations, and best practices pertaining to logistics operations.
- Created and updated standard operating procedures for logistics operations.
Education
Associates - Photography
Riverside City College
Riverside, Ca03.2025
Google Certification - Project Management
Online
Colton, CA03.2025
Skills
- Project management
- CRM customization
- Customer service
- Team collaboration
- Strategic planning
- Problem solving
- Data analysis
- Operations management
- Policy and procedure modification
- Relationship building
- Scheduling and calendar management
- Workflow planning
- Train employees
- Budget management
- Report preparation
- Data Entry Management
- Enforce policies
Certification
- GoGreen Financing - GoGreen Home Contractor Program and Portal Training
- Solar Insure - Solar Insure Company Training Course
- Everbright Milestone Training - Residential Qualifications & Milestone Training
- IREC - Certificate of Completion for Solar App+ for Rooftop Solar Projects and Battery Storage
Languages
- English
- Spanish
Timeline
Project Admin Supervisor
Elbac Solar
10.2023 - Current
Project Manager
Greenday Power
04.2023 - 10.2023
CXA Supervisor
Harness Power
10.2021 - 03.2023
Logistics Coordinator
DSI Logistics
11.2019 - 10.2021
Associates - Photography
Riverside City College
Google Certification - Project Management
Online