Darlene Peralta
Los Angeles,CA
Summary
Hard worker, skilled in building partnerships, and enhancing participant engagement. Bilingual and adept at navigating complex environments, I excel in communication and organizational skills, ensuring compliance, and successful outcomes in any initiative. Committed to fostering positive relationships and driving results.
Overview
18
18
years of professional experience
Work History
Outreach Specialist
Mexican American Opportunity Foundation
Commerce, USA
10.2024 - Current
- Assist with coordinating outreach events for marketing purposes.
- Canvass in targeted ZIP codes to promote childcare programs.
- Conduct the initial intake and screening process for new applicants.
- Organize and schedule follow-ups for eligible participants.
- Support participants throughout the application process.
- Built partnerships with additional resources for upcoming collaborations.
- Assist in Stage 1 of the CalWORKs Department audit review to ensure accuracy and compliance.
- Assist support staff duties when needed.
- Served as a liaison for the partnership with The Whole Child housing assistance.
Co Location Floater
Mexican American Opportunity Foundation
Montebello, USA
05.2024 - 10.2024
- Provided in person and online presentations reviewing childcare programs.
- Organized follow ups and assistance for possible participants.
- Built partnerships with potential resources for current participants.
- Assisted participants with completing application process in office.
- Verified and accepted participant documentation according to compliance and department regulations.
- Referred participants to additional resources when needed.
- Entered participant information in CalWORKs and NoHo Care successfully.
Stock associate
Ross Stores/DD's Discounts
Montebello, USA
09.2023 - 02.2024
- Received, processed, and stored merchandise. Process included checking inventory, pricing, and security hard tagging.
Learning & Development Manager
Oportun
Los Angeles, USA
05.2021 - 02.2023
- Managed a team of 12 Retail training associates.
- Leveraged daily production reports to strategically set goals for my team and their individual regions.
- Formed strong partnerships to ensure training was aligned for product launches.
- Executed new onboarding strategies for retail line of business.
- Spearheaded project alongside business partners to improve work environment, employee relations, and personal development to ensure a highly effective and multi-skilled workforce.
- Reviewed and updated training material for multiple departments.
- Worked on and participated in multiple development programs throughout the company.
- Led train the trainer sessions as well as leadership trainings.
- Optimized trainer coverage for retail in various states.
- Hired and onboarded staff in learning and development department.
Retail Training Associate
Oportun
Los Angeles, USA
12.2015 - 05.2021
- Responsible for training new hires, reviewing and updating new hire training material, curriculum and follow up throughout their onboarding experience.
- Partnered up with District managers on additional support for individual regions and areas of opportunity.
Account Executive
Oportun/Progreso Financiero
05.2013 - 12.2015
- Assisted with personal loan applications.
- Provided customer service help to customers in store such as answering questions, taking payments, and disbursing loans.
Receptionist
Paul's Cutting Service
04.2012 - 03.2013
- Attended phones, Responsible for typing reports, memos, and other correspondence and successfully organized appointments.
Childcare Provider
International Institute of Los Angeles
12.2010 - 04.2012
- Provided a healthy and safe environment, prepared snacks and meals for children, and coordinated activities for the day.
Phone Banker
Sol- Jerry Brown Campaign
09.2010 - 11.2010
- Made phone calls to registered voters to remind them about the Governor Elections and inform them about our candidate.
Receptionist
JP Garment
04.2008 - 08.2010
- Attended phones, Responsible for typing reports, memos, and other correspondence and successfully organized appointments.
Skills
- Bilingual
- Positive attitude
- Skilled at evaluating options
- Management
- Enjoy a challenge
- Excellent interpersonal skills
- Ability to work well independently and with others
- Adept at handling various tasks
- Fast-paced work environment
- Demonstrated communication skills
- Demonstrated presentation skills
- Ability to learn quickly
- Thrive in ambiguous environments
- Confidence in decision-making
- Strong motivation
- Dedication to the job
- Organizational skills
Timeline
Outreach Specialist
Mexican American Opportunity Foundation
10.2024 - Current
Co Location Floater
Mexican American Opportunity Foundation
05.2024 - 10.2024
Stock associate
Ross Stores/DD's Discounts
09.2023 - 02.2024
Learning & Development Manager
Oportun
05.2021 - 02.2023
Retail Training Associate
Oportun
12.2015 - 05.2021
Account Executive
Oportun/Progreso Financiero
05.2013 - 12.2015
Receptionist
Paul's Cutting Service
04.2012 - 03.2013
Childcare Provider
International Institute of Los Angeles
12.2010 - 04.2012
Phone Banker
Sol- Jerry Brown Campaign
09.2010 - 11.2010
Receptionist
JP Garment
04.2008 - 08.2010