Darlene Ruffin

• Audited activities of workers on production lines and shipping and receiving.
• Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
• Enhanced product quality by conducting thorough audits and identifying areas for improvement.
• Gathered and reviewed current data to determine areas in need of improvement.
• Reviewed work instructions and production strategies to verify compliance with established standards.
• Completed timely quality reports highlighting deficiencies and recommending corrective actions.
• Determined correct procedures for inspection and review to standardized audit processes.

To work in high volume phone center and ensure quality service