Energetic Case Managerment supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Dependable employee with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Led the DVMC program since 2007, overseeing staff models. addressing high turnover rates, and adapting to administrative changes, ensuring program continuity and success.
Maintaining one of the highest caseloads in the program, skillfully managing one 200 participants and over seeing a caseload exceeding 400 participants during the COVID- 19 pandemic.
Established and nurtured crucial community partnerships by making initial connections and collaborations that have enhanced the effectiveness of the DVMC program.
Spearheaded grant writing initiatives, strategic planning efforts and comprehensive data tracking and reporting systems to expand the DVMC program and integrate best practices into service delivery.
Stepped in for colleagues on leave, absorbing their caseloads to ensure uninterrupted participant support in the absence of additional resources.
Demonstrated proactive and collaborative work ethic by consistently taking on responsibilities beyond the job description including weekend and holidays during the COVID-19 pandemic.
Recognized as a thought leader within the field of domestic violence monitoring and court administration, actively collaborating with the court and community to address critical domestic violence issues.
Social Work Case Management
Individual/Group Counseling
Motivational Interviewing
Event Planning & Public Speaking
Crisis Intervention
Customer Focus and Orientation
Highly Proficient Security and safety skills
Grant writing and reporting
Supervisory Skills: Motivating & Assessing Employees
Domestic violence prevention
Coordinating with supervisors