Darlene Stephens
Fort Wayne,INDIANA
Summary
Medical Transcriptionist with 25 years of experience and strong knowledge of medical terminology. Supported physicians by transcribing clinical information to provide accurate and detailed patient records. Proven track record of exercising excellent judgment and reasoning. Stellar comprehension and writing skills. Quality-focused Medical Transcriptionist skilled in accurate and timely project completion. Exceptional at translating verbal information to written form to record patient medical history and treatment. Self-motivated and talented at organization and time management. Accomplished professional with extensive experience in accurately transcribing medical dictations. Offers great time management and task prioritization skills. Adept at quickly learning new software programs and technologies.
Overview
13
13
years of professional experience
Work History
Passenger Van Driver
Home Guard Industries Inc
03.2023 - Current
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Maintained a clean and comfortable environment for passengers during transit, contributing to positive travel experiences.
- Performed pre-trip inspections to ensure vehicle safety and readiness for daily routes.
- Safely transported passengers between designated locations while adhering to traffic laws and regulations.
Straight Truck Driver
Ursa Major Corporation
07.2017 - 12.2020
- Improved route efficiency by planning and executing optimized driving paths.
- Enhanced customer satisfaction through timely and accurate deliveries.
- Maintained compliance with DOT regulations for safe and efficient truck operations.
- Performed thorough pre-trip and post-trip inspections to ensure vehicle safety and prevent breakdowns.
- Managed paperwork efficiently, including bills of lading, delivery receipts, and driver logs.
- Assisted in loading and unloading cargo to ensure proper handling and minimize potential damage.
Straight Truck Driver
EVO Transportation & Energy Svcs/URSA Logistics
04.2015 - 12.2020
- Improved route efficiency by planning and executing optimized driving paths.
- Enhanced customer satisfaction through timely and accurate deliveries.
- Maintained compliance with DOT regulations for safe and efficient truck operations.
- Performed thorough pre-trip and post-trip inspections to ensure vehicle safety and prevent breakdowns.
- Managed paperwork efficiently, including bills of lading, delivery receipts, and driver logs.
- Navigated challenging road conditions while maintaining strict adherence to traffic laws for safe transportation of goods.
- Increased on-time delivery rate by utilizing GPS technology and real-time traffic updates effectively.
- Strengthened relationships with clients through excellent communication skills during pickup and delivery processes.
Delivery Courier
Now Courier Inc.
04.2015 - 03.2017
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
School Bus Driver
Southwest Allen County Schools
02.2012 - 04.2015
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
Medical Transcriptionist
Fort Wayne Neurological Center
01.2013 - 03.2013
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Improved turnaround time for report generation by efficiently managing transcription tasks.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Collaborated with the healthcare team to ensure timely and accurate medical documentation, improving overall patient care.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
- Expedited urgent document requests, ensuring prompt delivery of critical information to healthcare providers.
- Developed expertise in various specialty areas, adapting transcription style to cater to specific medical disciplines.
- Stayed up-to-date with medical terminology and industry trends to maintain accuracy in transcriptions.
Remote Medical Typist
Alpha Transcription
07.2011 - 08.2012
- Improved document accuracy by meticulously transcribing medical records and reports.
- Enhanced the efficiency of healthcare professionals by promptly delivering accurate typed documents.
- Maintained patient confidentiality with strict adherence to HIPAA guidelines during transcription processes.
- Ensured precise record-keeping by carefully proofreading transcriptions for errors and inconsistencies.
- Contributed to seamless communication within the healthcare team by accurately transcribing physician dictations, including consultations and progress notes.
Claims Benefit Specialist
Aetna Insurance Company
08.2010 - 08.2011
- Enhanced claim processing efficiency by streamlining workflows and implementing best practices.
- Resolved complex claims issues for improved customer satisfaction and reduced claim backlog.
- Facilitated communication between departments, ensuring timely resolution of outstanding claims.
Education
Technical Certificate - Medical Secretary/Medical Transcriptionist
Ivy Tech Community College of Indiana, Fort Wayne
Fort Wayne, INSkills
- Medical Transcription
- Medical Terminology Expertise
- Continuous Learning Mindset
- Effective Communication Abilities
- Medical Record Management
- HIPAA Compliance Knowledge
- Time Management Abilities
- Adaptability and Flexibility
- Attention to Detail
- Pharmacology Knowledge
- Medical Report Formatting
- Deadline Oriented Approach
- Organizational Skills
- Anatomy and Physiology Understanding
- Fast Typing Speed
- Advanced Grammar Skills
- Surgical Procedure Comprehension
- Medical Terminology
- Editing
- Resourceful and Reliable Worker
- Medical Consultations
- Proofreading
Timeline
Passenger Van Driver
Home Guard Industries Inc
03.2023 - Current
Straight Truck Driver
Ursa Major Corporation
07.2017 - 12.2020
Straight Truck Driver
EVO Transportation & Energy Svcs/URSA Logistics
04.2015 - 12.2020
Delivery Courier
Now Courier Inc.
04.2015 - 03.2017
Medical Transcriptionist
Fort Wayne Neurological Center
01.2013 - 03.2013
School Bus Driver
Southwest Allen County Schools
02.2012 - 04.2015
Remote Medical Typist
Alpha Transcription
07.2011 - 08.2012
Claims Benefit Specialist
Aetna Insurance Company
08.2010 - 08.2011
Technical Certificate - Medical Secretary/Medical Transcriptionist
Ivy Tech Community College of Indiana, Fort Wayne