Darlene Tapia (Dar)
Minot,USA
Summary
I have a variety of strengths that I believe will play a crucial role in helping me reach my goals. I perform well in high-pressure environments and possess excellent organizational skills that enable me to handle tasks efficiently. I strive to maintain an optimistic outlook, regardless of the situation, which keeps my motivation high and my focus sharp. I am skilled at prioritizing my responsibilities, welcoming constructive criticism, and taking accountability for my behavior and choices. These attributes are crucial because embarking on a career is a deeply personal journey, and my commitment/ dedication will ultimately shape my success. I view feedback as a valuable opportunity for growth and actively seek out diverse perspectives to further my personal perspective and development. I am not afraid to ask questions whenever I find myself uncertain or eager to learn more about a topic that someone is willing to explain. I hold the belief that honesty is the most valuable trait a person can possess. Our true selves are revealed in our actions when no one is watching, rather than in the image we present to the outside world.
For most of my life, I have been devoted to being a wife and mother. Although my circumstances have changed unexpectedly, and I find myself a single mother now, I have gained valuable lessons throughout this journey. I wouldn’t change my path because it has shaped me into who I am today. Now, I am focused on building a career, pursuing my goals, and continuing to be the best mother I can be.
Overview
10
10
years of professional experience
Work History
CPA Office Assistant/Secretary
Rosemary L. Tanberg, CPA
12.2020
- Greet and assist clients.
- Answer phone calls and take messages.
- Schedule Appointments.
- Communicate with clients as needed.
- File and keep track of client's folders/paperwork.
- Enter payments in QuickBooks and file.
- Prepare tax folders and copy all tax documents brought in.
- Organize the office.
- Keep files updated.
- Log in any information client brings into the office on computer.
- Other responsibilities as assigned.
- Work independently or in a team setting.
Office Administrator / Co-Owner
Northern Layne Repair
05.2022 - Current
- I developed the entire administrative framework for this business.
- Designed the logo
- Set up QuickBooks and put in business and client information.
- Set up and did all framework for Maintain X
- Created file system to keep track of client's information, invoices and paperwork.
- Enter payments in QuickBooks and file.
- Implement accounting systems to track expenses, revenue, invoicing, and payroll.
- Keep everything organized so obtaining client information is fast and effortless.
- Keep files updated.
- Log in any information my Co-owner needs logged or updated.
- Keep track of expenses
- Keep a fuel and gas log with receipts.
- Keep receipts, highlight possible tax deductions and store in organized file system.
- Created Client Address & Contact File System
- Created accounts for mobile apps or systems that allow technician to access information in the field.
- Create a budgeting process that aligns financial resources with operational needs.
- Implement accounting systems to track expenses, revenue, invoicing, and payroll.
- Utilize software tools for scheduling, invoicing, and customer communication to increase efficiency.
- Establish an inventory management system to track parts and tools required for repairs.
- Regularly review performance data to identify areas for improvement.
- Jesse Lagein 701-339-8198 – (Myself) 701-339-6406
Production Assistant
Kenmare News
08.2018 - 05.2020
- Conveyed service-driven attitude to all including customers and partners.
- Produced documents and reports and submitted required production papers to appropriate parties.
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
- Managed reception and lobby area greeted visitors and responded to requests for information.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed. Tracked office stock and maintained inventory in neat and organized fashion.
- Assisted with administrative tasks, including filing, answering phones and sending out invoices.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Facilitated working relationships with co-tenants and building management.
- Posted open positions on company and social media websites.
- Answered all phone calls daily and pleasantly welcomed visitors to office. Organized files, faxed reports and scanned documents.
- Dispersed incoming mail to correct recipients throughout the office.
- Supported clerical needs including taking messages, scanning documents and routing business correspondence.
- Maintained business records by updating customer information.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Confirmed account information by verifying name and payment information and clearly communicating costs and fees to customers.
- Adjusted images sizes and selected fonts for Ad projects.
- Generated digital image files for use in digital and traditional printing
Optometrist Assistant
Dr. David P Colby
08.2015 - 08.2017
- Greeting customers, answering phone calls, answering questions, and obtaining preliminary histories.
- Performing administrative duties, such as filing insurance claims, performing bookkeeping, and managing inventory.
- Preparing patients for vision examinations, such as administering eye drops and seating patients at eye-testing machines.
- Assisting with vision examinations, such as performing depth and color perception tests and taking visual acuity measurements.
- Working with patients in vision therapy, and educating patients on the proper eye and contact lens care.
- Adjusting and repairing frames, and modifying contact lenses.
Education
High School Diploma -
Raton High School
Business Management
Minot State University
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NMHU
Skills
- Administrative processes
- Customer engagement
- Effective organizational skills
- Quick Books
- Maintain X
- Graphic Design
- Canva
- Social Media
- Patient
- Computers
- Microsoft Office
- Office Reception
- Office Assistance
- Office equipment maintenance
- Mail management
- Filing Systems
- Good Handwriting
- Resourceful
- Strong interpersonal skills
- Professional
- Time management
- Group and individual instruction
- Accountability
- Excellent Customer service
- Reliable
- Good at communicating with people
- Dedicated
- Honest
Timeline
Office Administrator / Co-Owner
Northern Layne Repair
05.2022 - Current
CPA Office Assistant/Secretary
Rosemary L. Tanberg, CPA
12.2020
Production Assistant
Kenmare News
08.2018 - 05.2020
Optometrist Assistant
Dr. David P Colby
08.2015 - 08.2017
Business Management
Minot State University
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NMHU
High School Diploma -
Raton High School