DARLENE TRAVIS

SUMMARY

Delivered goods and products to customers on time and in excellent condition. Coordinated efficient routes to avoid delays and optimize schedules.

• Paid attention to detail while completing assignments.
• Worked effectively in fast-paced environments.
• Developed and maintained courteous and effective working relationships.
• Self-motivated, with a strong sense of personal responsibility.
• Applied effective time management techniques to meet tight deadlines.

SUMMARY

Reliable and efficient deliver driver all around the inner loop area completing daily deliveries tasks on time and safely. Good record keeping abilities with strong attention to detail and systematic approach to meeting all transportation needs. Excellent communication, customer services and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.

• Paid attention to detail while completing assignments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Provided professional services and support in a dynamic work environment.
• Worked effectively in fast-paced environments.

SUMMARY

Pick up and drop off food in a timely manner. Greet customers with a positive attitude. Resolved customer complaints and adjusted orders. Listened to customer needs and preferences to provide accurate advice. Completed purchases with credit and debit payment methods. Worked flexible schedule to accommodate changing customer levels. Answered telephone calls with professional and knowledgeable responses.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Cultivated interpersonal skills by building positive relationships with others.
• Proven ability to learn quickly and adapt to new situations.
• Identified issues, analyzed information and provided solutions to problems.

The Alcohol and Drug Counselor Certificate Program consists of 11 modules of instruction, plus Supervised Practicum and Externship.

Coarse work includes:

• Introduction to Chemical Dependency

• Physiology and Pharmacology

• Counseling Theories & Techniques

• Introduction to Case Management

• Counseling Fundamentals

• Introduction to Alcoholism

• Drug Use in Special Populations

• Counseling the Dual Diagnosed

• Personal and Professional Growth

• Law and Ethics

• Chemically Dependent Criminal Offender

Completed Internships including:

• Youth Counselor, Oakview Youth Homes,

Santa Barbara, CA

• Rape Crisis Counselor, Santa Barbara Rape Crisis Counselor

Graduated Deans List

Alpha Gamma Sigma Honor Society