Darlene Vasquez
Delano,USA
Summary
To secure a position where I can utilize my strong communication and organizational skills, and customer service background while working in a team environment.
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
11
11
years of professional experience
Work History
Caregiver
Nancy’s caregiver
Delano
09.2022 - 12.2024
- Helping with bathing, dressing, feeding, and mobility
- Transportation
- Housework
- Managing incontinence
- Preparing meals
- Dispensing medicines
- Communicating with medical staff
- Providing emotional support
Office Assistant
The Management Trust HOA
Bakersfield, CA
01.2019 - 03.2022
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Delivered messages and ran errands.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Provided administrative support to multiple departments as needed.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Loan Service Representative | Trainer
First Associates Loan Servicing, LLC
San Diego, CA
01.2014 - 01.2019
- I started at this call center as a temporary employee making outbound and receiving inbound calls
- Maintained extensive knowledge of various accounts while resolving customer concerns, issues and provided them with the best solution
- I applied processes, various inquiries in accounts with accuracy, and efficiency
- Lastly, I was permanently promoted into the company in two months and rewarded by upper management to help train new hires
Timeline
Caregiver
Nancy’s caregiver
09.2022 - 12.2024
Office Assistant
The Management Trust HOA
01.2019 - 03.2022
Loan Service Representative | Trainer
First Associates Loan Servicing, LLC
01.2014 - 01.2019