Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darlene Wilke

Strongsville,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

33
33
years of professional experience

Work History

Women's Ministry Co-Director

North Olmsted Friends Church
04.2022 - Current
  • Coordinates schedules and timelines for events.
  • Coordinates with participating vendors during event planning.
  • Manages event logistics and operations.
  • Performs event coordination for women's gatherings.
  • Maintains event expenditures and budgets.
  • Approves expenses spent for ministry.
  • Leads monthly meetings with the team.

District Substitute

Strongsville City Schools
11.2021 - Current
  • Follow plans left by leader to continue student education and reinforce core concepts.
  • Keep students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supervise lunchroom and recess activities.
  • Uphold classroom routines to support student environments and maintain consistent schedules.
  • Provided assistance for students in core subject areas.
  • Maintain smooth classroom operations by assisting teachers with any student support need.
  • Assist in students progress and implementing IEP (Individualized Education Program) objectives.
  • Office assistance directing phone calls, handling visitors.


In-Home Daycare Provider

Self Employed
08.2009 - 06.2021
  • Balanced children's days between play, instruction and rest with well-designed schedules.
  • Implemented daily routines and activities to stimulate and engage children.
  • Attended library story time and facilitated creative play.
  • Logged information regarding naps and feedings.
  • Assisted children patiently through many different scenarios and modeled positive behaviors.

Corporate Travel Counselor

American Express Travel
09.1993 - 06.2006
  • Maintained operational proficiency in coordinating domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
  • Developed process improvements with remaining customer airline ticket funds into a new filing system.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships.



Production Travel Assistant

IVI Travel Services
04.1990 - 09.1993
  • Maintained database of customers for travel staff.
  • Generated passenger itineraries with details of timetables and specific locations.
  • Reviewed and updated customer information to maintain up-to-date records for high-quality service.
  • Prepared customer invoices, processed refund and cancellation requests.
  • Established relationships with travel partners, providing clients with smooth ticketing processes.
  • Delivered itinerary and tickets to client directly.

Education

Travel And Tourism

Bryant And Stratton College
North Olmsted, Ohio
05.1989

High School Diploma -

North Ridgeville High School
North Ridgeville, OH
06.1988

Skills

  • Administrative Updates
  • Organizational Abilities
  • Event and Meeting Planning
  • Group Assistance
  • Lesson Implementation
  • Organization and Planning
  • Individualized Care
  • Ability to Be Flexible
  • Community Outreach Programs

Timeline

Women's Ministry Co-Director

North Olmsted Friends Church
04.2022 - Current

District Substitute

Strongsville City Schools
11.2021 - Current

In-Home Daycare Provider

Self Employed
08.2009 - 06.2021

Corporate Travel Counselor

American Express Travel
09.1993 - 06.2006

Production Travel Assistant

IVI Travel Services
04.1990 - 09.1993

Travel And Tourism

Bryant And Stratton College

High School Diploma -

North Ridgeville High School

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Darlene Wilke