Darlene M Morrow

• Worked with product engineering team to define clinical requirements and assist with testing.
• Applied knowledge, data, information and workflow to develop evidence-based models for health information technology solutions.
• Researched and validated clinical data.
• Analyzed electronic health records to identify areas for care improvement and cost reduction.

Conducted Medicare and Medicaid audits of the clinical record to ensure compliance with Federal and State regulations for thirty five long term care facilities.

Optimized reimbursement through audits of the medical record.

Implementation of standardized audit tools.

• Performed root cause analysis to identify and resolve quality of care issues.
• Assured consistent quality of care by implementing and enforcing practice systems.
• Scheduled and chaired quality review meetings to review effectiveness of performance.

• Documented information in patients' medical record, relaying information to clinicians and care providers to facilitate continuity of care.
• Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Conducted daily shift briefs to inform staff of changes in patient care assignments.