Results-driven automotive professional with expertise in diagnostics and quality assurance inspections. Committed to maintaining high standards in vehicle maintenance and ensuring customer satisfaction through effective communication and teamwork.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Automotive Technician
cox dodge
Burlington, North Carolina
07.2026 - 09.2026
Diagnosed vehicle issues using advanced diagnostic equipment and tools.
Conducted routine maintenance services on various vehicle makes and models.
Repaired and replaced faulty automotive parts with precision and care.
Collaborated with team members to ensure efficient service delivery.
Maintained a clean and organized work area for safety compliance.
Followed safety protocols while performing mechanical tasks on vehicles.
Maintained a clean working environment at all times.
Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Performed driving ability tests on vehicles after repairs were completed.
Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
Inspected vehicle engines and other components to identify potential issues.
Operated a variety of shop equipment safely and efficiently.
Completed repairs and maintenance for major vehicle models to meet safety specifications.
Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
Demonstrated knowledge of applicable safety procedures while performing repairs.
Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
auto parts specialist
Oreilly Auto Pats
Burlington, North Carolina
06.2024 - 10.2025
Assisted customers in identifying and selecting automotive parts.
Maintained accurate inventory records for automotive products.
Operated point-of-sale systems to process customer transactions.
Provided technical support to customers regarding part compatibility.
Collaborated with team members to optimize store layout and displays.
Educated customers on installation and maintenance of parts.
Resolved customer inquiries and complaints effectively and professionally.
Trained new employees on product knowledge and customer service standards.
Coordinated restocks by working closely with parts manager to fill critical gaps.
Assisted retail, wholesale, and service customers with selecting optimal parts for different needs.
Supported service department by expertly pulling parts and updating records.
Boosted sales by capitalizing on cross-selling and upselling opportunities.
Verified accuracy of orders against invoices and delivery slips.
Resolved customer complaints related to defective or damaged goods in a timely manner.
Inspected returned parts for defects, damage or wear.
Cross-referenced part numbers between different manufacturers' catalogs.
Assessed customer needs and provided appropriate parts solutions.
Created purchase orders for requested items from customers.
Demonstrated knowledge of various types of engines and their components.