Darling Buitrago Osorio
North Las Vegas,NV
Summary
Bussines Administrator with a background in the bank sector and real state sector. With strong customer service and interpersonal skills. Spanish and English proficiency enabling effective communication in different environments.
Overview
3
3
years of professional experience
Work History
Teller / Costumer Service
Banco Caja Social
05.2019 - 06.2021
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Increased branch security by monitoring suspicious activities, identifying fraudulent transactions and timely notifying supervisors.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates. resolving issues promptly and professionally.
- Awareness and responsibility regarding confidential information.
Real State Sales
Consorcio Moreno Tafurt
05.2018 - 05.2019
- Increased sales revenue by developing and implementing strategic sales plans, monitoring and analyzing real state market in the area
- Optimization of sales operations with better processes, tools and technologies to achieve greater efficiency and productivity.
- Built strong relationships with key customers, such as banks, which led to long-term business alliances and increased account loyalty.
- Improved customer satisfaction levels through friendly service, rapid problem resolution and proactive communication practices.
Education
No Degree - English-as-a-Second-Language Education
International Academy Of English
Las Vegas, NV09.2023
BBA - Business Administration
Universidad Autonoma De Manizales
Colombia 10.2020
Skills
- Strong Problem Solver
- Bilingual (Spanish and English)
- Client Relations
- Project Planning
- Reading Comprehension
- Data Management
- Documentation and Control
- Computer Skills
- Workflow Optimization
- Administrative Support
- Fast Learner
Timeline
Teller / Costumer Service
Banco Caja Social
05.2019 - 06.2021
Real State Sales
Consorcio Moreno Tafurt
05.2018 - 05.2019
No Degree - English-as-a-Second-Language Education
International Academy Of English
BBA - Business Administration
Universidad Autonoma De Manizales
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