Darling Mclean
Columbus,OH
Summary
Driven Shoe Show Manager with a proven track record in fostering customer satisfaction and team productivity. Expert in stage management and audience engagement, I excel in creating positive environments and meeting tight deadlines. At Dipsy Dip, I enhanced client relations and sales through exceptional service and strategic marketing contributions. Skilled in problem-solving and adaptability, I prioritize results and team success.
Overview
2
2
years of professional experience
Work History
Shoe Show Manger
Show Show
05.2024 - Current
- Maintained compliance with all safety regulations during show setup, operations, and breakdowns.
- Cultivated a positive work environment among team members through effective leadership, motivation, and support.
- Coordinated cross-functional teams to achieve project goals within tight timelines.
- Successfully managed multiple projects simultaneously while maintaining strict deadlines and quality standards.
- Established clear lines of communication with clients throughout the planning process, fostering trust and satisfaction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Nail Consultant
Dipsy Di[p
03.2022 - 01.2024
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Provided customers with help and solutions on picking nail
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Offered advice and recommended products to improve and maintain nails.
- Supported marketing initiatives by providing input on promotional materials development and participating in campaign execution as needed.
- Increased sales revenue by building strong relationships with clients and providing exceptional customer service.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Arts - Business Administration
Fortis College - Centerville
Dayton, OH05.2015
GED -
STATE OF OHIO
Marysville, OH05.2005
Skills
- Sound Engineering
- Creative Direction
- Audience Engagement
- Stage Management
- Show Promotion
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Time Management
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Computer Skills
- Organizational Skills
- Team Collaboration
- Team Leadership
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Problem Resolution
- Relationship Building
- Team building
- Work Planning and Prioritization
- Scheduling and Coordinating
- Self Motivation
- Training and Development
- Goal Setting
- Team Development
- Professionalism
- Good Judgment
- Negotiation and Conflict Resolution
- Time management abilities
- Adaptability
Timeline
Shoe Show Manger
Show Show
05.2024 - Current
Nail Consultant
Dipsy Di[p
03.2022 - 01.2024
Associate of Arts - Business Administration
Fortis College - Centerville
GED -
STATE OF OHIO
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